Junior Desktop Support Analyst

1 week ago


Glasgow, Glasgow City, United Kingdom 3add2c1c-8bcd-414a-8e3e-dfa191ddd5e4 Full time £30,000 - £35,000 per year

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

The shift pattern for this post are 37 hours per week

An exciting opportunity has arisen to join the Proactive Support Team within eHealth, Operations, NHSGGC as we seek to recruit to this post of Junior Technical Analyst.

The primary objective of Proactive Support Team is to deliver a customer focused Digital support service to all Desktop and end user devices Board-wide.

Additional objectives include packaging and deployment of applications, continuous development and enhancing eHealth infrastructure to meet service and operational standards and requirements.

The post holder will provide 1st Line customer triage support for Incidents and Requests received via Service Desk application.

Seeking an experienced Junior Support Analyst to join this established Team with demonstrable customer engagement skills, relevant Technical skills and Digital experience within the specialist area.

Informal contact: Stewart McGookin, Support Team Manager, On or email
Please be advised that, effective 1 April 2026, the full-time working hours for all Agenda for Change posts will be reduced to 36 hours.
Details on how to contact the Recruitment Service and the Recruitment Process:

This post may close early to the volume of response. Please submit your application form as soon as possible.

Due to the volume of applications that we receive, we will not be able to provide shortlisting feedback.

NHS Greater Glasgow and Clyde- NHS Scotland encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.
By signing the
Armed Forces Covenant
, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognisingmilitary skills, experience and qualifications during the recruitment and selection process.

Candidates should provide original and authentic responses to all questions within the application form. The use of
artificial intelligence (AI)
, automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.

For application portal/log-in issues, please contact in the first instance.



  • Glasgow, Glasgow City, United Kingdom Blupace Tech Full time £25,000 - £40,000 per year

    Why join us?BlupaceTech is a world-class IT development company that strives to improve its processes constantly. The company has been in business since 2008 and employs over 160+ people in more than 4 countries. Blupace provides innovative software solutions for businesses of all sizes, with a focus on Web & Mob Applications, e-commerce websites, data &...


  • Glasgow, Glasgow City, United Kingdom Merck KGaA Full time £25,000 - £35,000 per year

    Work Your Magic with usReady to explore, break barriers, and discover more? We know you've got big plans – so do we Our colleagues across the globe love innovating with science and technology to enrich people's lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of...


  • Glasgow, Glasgow City, United Kingdom Merck Group Full time £30,000 - £50,000 per year

    Work Your Magic with usReady to explore, break barriers, and discover more? We know you've got big plans – so do we Our colleagues across the globe love innovating with science and technology to enrich people's lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of...

  • Desktop Engineer

    2 weeks ago


    Glasgow, Glasgow City, United Kingdom Iberdrola Full time £42,000 - £52,000

    Desktop Engineer (Operational Technology)Location: GlasgowSalary: £42-52K Flexible Working Pattern, Hybrid (2-3 days in the office)PermanentHelp us create a better future, quicker Are you ready to take your infrastructure expertise into the dynamic world of Operational Technology (OT)? We're looking for an OT Windows Desktop Engineer to join our team,...

  • Junior Data Analyst

    2 weeks ago


    Glasgow, Glasgow City, United Kingdom Sonos, Inc. Full time £36,000 - £43,000 per year

    At Sonos we want to create the ultimate listening experience for our customers and know that it starts by listening to each other. As part of the Sonos team, you'll collaborate with people of all styles, skill sets, and backgrounds to realize our vision while fostering a community where everyone feels included and empowered to do the best work of their...


  • Glasgow, Glasgow City, United Kingdom Pinsent Masons Full time £40,000 - £80,000 per year

    Job DescriptionSenior Sector AnalystRole OverviewHere at Pinsent Masons we bring together the best people to get the job done. We're naturally curious, constantly learning, listening, and growing. We'll truly value your ideas. You'll be joining an award-winning, hardworking and commercially minded team, where you'll have the opportunity to work with leading...

  • Business Analyst

    5 days ago


    Glasgow, Glasgow City, United Kingdom iXceed Solutions Full time £60,000 - £120,000 per year

    Role Title: Business Analyst – Payments & Finance ChangeRequest ID: Location:Glasgow, UKWork Mode:Hybrid (2 days onsite per week)Contract Duration:6-12 monthsExperience Required:Minimum 15+ yearsRole Overview:We are seeking an experiencedBusiness Analystwith deep expertise inFinance, Product Control, and Payment's systemsto join theMarkets Finance Tech...

  • PMO Analyst

    1 week ago


    Glasgow, Glasgow City, United Kingdom Vanloq - Workforce Solutions Full time £35,000 - £55,000 per year

    PMO Analyst – Investment BankingLocation:Glasgow (Hybrid, 3 days onsite per week)Contract:6-Month Initial Contract (Inside IR35)I'm working with a leading investment banking client who are seeking a PMO Analyst to join their team on a hybrid basis in Glasgow. This is an excellent opportunity for someone with strong analytical, governance, and reporting...

  • Business Analyst

    5 days ago


    Glasgow, Glasgow City, United Kingdom Stellar Omada Full time £40,000 - £80,000 per year

    Business AnalystStellar Connect is the resourcing and talent arm of Stellar Omada — a fast-growing technology consultancy headquartered in Edinburgh. We work with major clients across the UK to deliver complex change and transformation programmes that make a measurable difference.We're currently recruiting for an experienced Business Analyst for one of our...

  • Business Analyst

    2 weeks ago


    Glasgow, Glasgow City, United Kingdom Hydrogen Group Full time £87,000 - £137,000 per year

    Business Analyst (Camunda) - Banking - Credit CardsLocation:Glasgow (Hybrid – 2-3 days onsite per week)Contract Duration:Until April 2026Day Rate:£579 per day Umbrella (Inside IR35)Hydrogen is currently supporting our financial services client, in the search for an experiencedBusiness Analyst (Camunda)to join their team on a contract basis.This Business...