Wellness Co-Ordinator

If you are a current Linnaeus Associate, you will need to apply internally. In order to do this, please contact our Talent Acquisition team (details can be found via The Link) and someone will be in touch to discuss and progress your application.

Job Title: Wellness Coordinator

Salary: £25,646.40 per annum, pro-rata to £

Location: Garston Veterinary Group, all sites

Job Type: Permanent, part-time

Hours: 20 hours per week over 5 days Mon-Fri

Role

We have an exciting opportunity for a Wellness Coordinator to join the team and assist in the setting up and management of the Wellness Plans and initiatives across all sites, by actively promoting sales activities in conjunction with the Marketing Manager, Nurse Manager and Finance Manager.

To assist the Marketing Manager in promoting sales initiatives relating to Wellness Plans. To assist the Finance Manager in delivering reports and associated paperwork as required, within agreed time schedules and as directed.

Responsibilities also include, but not limited to:

• Set up new Wellness Plans, with welcome letters, and T & C's. for new clients
• Operate a reminder system for clients
• Management of payment system
• Ensure instructions for all associates are clearly communicated
• Calculations of outstanding balances
• Bring any compliments / complaints regarding wellness plans from either associates or clients to the attention of the Client Care Manager or Nurse Manager and ensure that they are dealt with promptly and efficiently
• Ensure all relevant associates are fully trained in Wellness Plan procedures and kept informed of any developments in the programme
• Ensure all associated records are kept up to date and appropriately dealt with and filed correctly to comply with confidentiality and GDPR laws
• Liaise with all associates and clients to ensure pets receive correct products in a timely manner
• Liaise with the Practice Manager regarding promoting and developing the Wellness Plan and sales of it.
• To provide assistance to the Finance team as required, efficiently and according to instructions.

The particular duties and responsibilities attached to the post may vary from time to time without changing the general character of the duties, or the level of responsibility entailed.

Provide additional administrative support to the Marketing, Finance Departments as necessary, during particularly demanding work periods.

Benefits

• 5 weeks holiday plus bank holidays and Birthday Leave
• Career progression opportunities
• Staff discount schemes
• Life Assurance
• Enhanced sickness pay
• Enhanced equal family leave
• Recruitment referral reward scheme
• E-car salary sacrifice scheme
• Employer contribution pension scheme
• Extensive free online non-clinical and clinical Linnaeus CPD program
• Wellness program including:
• Employee assistance program
• Eyecare voucher scheme
• Free annual Flu jab
• Cycle to work scheme

About us

Garston Veterinary Group has a well-established team of experienced veterinary surgeons and nurses dedicated to the treatment of domestic pets.

We aim to provide the best quality of care across our entire range of services at our surgeries in both Somerset and Wiltshire in Frome, Melksham, Trowbridge, Westbury, and Warminster. We invest heavily in training, the latest equipment and modern facilities in order to offer the most up-to-date advice and treatment for our clients and their pets.

We are proud to be Linnaeus, part of Mars. Linnaeus is a forward-thinking group of highly respected primary care and specialist referral practices in the UK and Ireland. Being family owned and part of Mars Veterinary Health, the largest veterinary company in the world, allows us to focus on advancing the veterinary profession to provide industry-leading pet care and unique career opportunities for our people. Why Linnaeus? - We pride ourselves in offering high-quality excellence of service and clinical care for our clients and their pets - We lead on sustainability and collectively drive positive change for people, pets and the planet - We prioritise your mental health and wellbeing – valuing equity, diversity and inclusion - We support your personal and professional development with best-in-class career frameworks and training programmes. We will empower and support you to grow your career from day one. We team up within our Mars family in partnership for a stronger future. Linnaeus is an equal-opportunity employer, and all qualified applicants will receive consideration for employment. We treat each other fairly and equitably and we are committed to fostering a culture that is inclusive and diverse for all our Associates. At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. If you would like to apply for this role, please click the Apply Button or for more information, please feel free to reach out directly to our Talent Acquisition team