Receptionist

1 week ago

London, Greater London, United Kingdom Scape Full time £15,000 - £25,000 per year




OPPORTUNITY AWAITS AT SCAPE

Fancy working for a global brand that is genuinely going places? Scape is a premium accommodation provider with buildings across London, Surrey, Leeds, Australia and the US. As such, we're always on the lookout for passionate people to join our growing family. Alongside an excellent benefits package which includes onsite gym, free fresh fruit, and a generous holiday allowance, we believe in supporting people to achieve their full potential, which means there are always opportunities to progress at Scape. So, if you're enthusiastic about working alongside a talented team to deliver the best living experience, don't hesitate to apply today. We look forward to receiving your CV


Location: Scape, London


Hours: 40 hrs per week, Shift patterns between t of 7am - 8pm, Monday - Sunday. Hours may vary during your induction.


As a Scape receptionist, your main responsibilities would be:
Providing a knowledgeable and friendly welcome to all students and guests whether in person or over the phoneHandling post and parcels for our students efficiently and carefully, logging all signed for deliveriesKeeping our booking system updatedKeeping the reception desk and entrance lobby clean and tidy at all timesUnderstanding and following our health and safety policy, operational procedures, risk assessments and method statementsRaising maintenance requests for students and general maintenance and communicating with our maintenance teamResponding to and logging enquiries, working with your Team Leader or Residence Manager where neededEnsure the circulation and distribution of all relevant notices, letters and information to all residents.Handling and logging complaints professionally and compassionately, escalating them to the Residence Manager for resolution
Your key attributes and skills are:
Organised, flexible and dedicatedExcellent customer service skillsA professional phone, email and personal communications manner with a passion for excellent serviceDependable, enthusiastic and an excellent team playerCompetent with Microsoft Office and experienced with learning new systems.Previous Reception experience is preferred but not essentialFlexible in working hours and locations
Why work with us?
As a Receptionist you will be part of a wider team who work hard to give students the ultimate Scape experience whilst working together to be a more sustainable business. If you want to provide excellent customer service and are a team player, then we're sure you'll fit right in 

We have a range of employee benefits including:
Increasing salary & holiday with length of service*£150 for recommending a friend to Scape*Access to our onsite gymsEmployee Assistance Programme (EAP)Employee of the month awardsAnnual exceptional performance awardsAccess to our Cycle to Work & Tech Scheme*
Long service award for our loyal employeesMaternity + Paternity benefits*Career progression and development opportunitiesOvertime and the opportunity to work across Scape sitesEnrolment onto the Scape Pension Scheme*Team socials

If this sounds like you and you want to hear more, forward your CV and contact details.

We look forward to hearing from you.

Scape London Team


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