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People Operations Junior Manager
2 weeks ago
People Operations Junior Manager
New Hire Services
12 Month FTC
Your team:
The New Hire Services team is a specialist part of People Operations at News UK, responsible for the initial stages of the employee life cycle. They ensure a smooth, compliant, and positive start for every new employee. Their core duties include issuing contracts of employment and starter packs, coordinating the onboarding journey for new starters, conducting right to work checks, and completing mandatory background screening checks.
Your role:You will drive service excellence by optimising new hire service delivery, managing third-party suppliers, and enhancing our onboarding processes across key systems such as ServiceNow. This junior manager leads a team of two HR Administrators to ensure excellent service delivery of our HR onboarding duties.
Day to day you will:Onboarding
Oversee the process for producing and issuing offer letters, contracts of employment, and new starter packs for all new starters and contractual changes.
Ensure all necessary HR items (e.g. contract of employment, tax declaration forms, etc.) are in place for the new hire to have a successful welcoming first day.
Maintain all employment contract templates, ensuring that any changes are accurately and consistently updated.
Provide advice and assistance to customers, line managers, and HR colleagues on contractual terms and the new hire onboarding journey.
Ensure that the onboarding process is successfully completed by the Line Manager and key stakeholders.
Employment screening and compliance checksManage the day-to-day activities and processes of the Company's employment screening (background checks).
Ensure the appropriate level of screening is completed for all new employees within their probation period.
Ensure new team members have completed all clearances and required documentation to start employment, including Right to Work verifications.
Service delivery and third-party ManagementOptimise and enhance operational service delivery across the team's remit, recommending improvements in systems and processes to solve problems or increase effectiveness.
Manage day-to-day service from all third-party suppliers related to employment screening and right to work checks.
Ensure Service Level Agreements (SLAs) are met where they exist, providing an excellent customer experience.
Leadership and team managementDirectly manage, develop, and mentor a team of HR Administrators.
Lead the workflow requirements for the team, delegating tasks within the workflow queue to ensure daily targets are met.
What we're looking for from you:Experience of managing or advising teams is preferred.
Strong customer focus and passion for service delivery.
Excellent administration skills and strong attention to detail to deliver impeccable accuracy and quality.
Ability to work under pressure, multi-task, and meet tight deadlines.
General knowledge of UK employment law.
If you think you have what it takes but don't tick every requirement on the list, please do apply. We recognise that considering someone's potential as well as their experience is a great way to hire. We want to hear from people who have a passion to learn and develop.
News UK is one of the leading media businesses in the UK and Ireland. Our newsbrands include The Times, The Sunday Times, The Sun, The Sun on Sunday and The TLS. Our national broadcast brands include talkSPORT, Times Radio and Virgin Radio UK, and we have market-leading local stations across Ireland. Our world-famous brands provide news, analysis, opinion and entertainment to almost 40 million people each month. Spanning print and pixel, audio and video, events and experiences, our multi-format brands are home to a plurality of opinion, representing the diverse communities we serve. Driven by passion, guided by principles and acting with purpose, we exist to promote a fair society, freedom of speech and a little bit of fun. Rethinking continually the business of storytelling, we represent, reflect and reach the nation, telling the stories that matter.
At News UK, we embrace a hybrid work model, currently requiring a minimum of three days per week in the office. This approach fosters collaboration, innovation, and team spirit within our workspace. Certain roles may necessitate additional in-office days; please discuss this with your recruiter for specific requirements.
Life at News
Driven by passion, guided by principles and acting with purpose. We represent, reflect and reach the nation, telling the stories that matter. We inform our audiences so that they can make decisions based on trusted information.
We represent, reflect and reach the nation, telling the stories that matter most. To ensure these stories resonate with as broad an audience as possible, it is essential that our organisation reflects the diversity of the people we reach. Whether through age, gender, ethnicity, disability, social class or sexuality, we are committed to representing the rich variety of voices that make up our society. And we champion a culture where everyone has the opportunity to contribute and thrive as we continue to innovate and drive long term sustainable growth. This is done through our Diversity Strategy.
At News UK, we take pride in our exceptional employee-led networks that bring together individuals with shared interests and create a vibrant sense of community. We believe our networks play a vital role in fostering a collaborative and supportive work culture at News UK. Groups that we support include the African & Caribbean Network, Parents and Carers, and LGBTQ+ group News Is Out, and the Apprentice Society.
Benefits
Some of our benefits include:
Private medical insurance including coverage for pre-existing conditions
Discounted gym memberships, free ClassPass at Home, weekly in person/ virtual exercise classes
'Bikes for Work' and 'Electric Car' scheme
Up to 60% discount on Harper Collins books
Maternity leave up to 18 weeks full basic salary & paternity leave up to 2 weeks
Access to exclusive events and competitions with exciting brands such as talkSPORT, Virgin Radio UK & The Times. Weekly virtual panel chats with top journalists and celebrities
Access to wellbeing benefits such as EAP, physio/massage and counselling
A generous pension scheme with employer contributions of up to 5%
Wide range of training available, plus full LinkedIn Learning access
25 days holiday, plus bank holidays and up to 4 volunteering days per year
We want to ensure that everyone has the opportunity to perform to their best when applying for a role. If you would like to receive any information in a different way or for us to do anything differently to support you to apply for any of our roles please contact us on [email protected].
About The Candidate
About The Company
