Business Systems Development Assistant

Milton Keynes, GB

ET RS Business Systems G2

Join Network Rail - Where People and Connections Matter

If you're ready to make a real difference, we'd love to hear from you

We offer excellent benefits, including:

Generous annual leave (28 days plus statutory days), with the option to buy/sell days.

Defined benefit pension scheme.

75% subsidy on rail and underground season tickets.

Up to 75% off leisure travel.

Interest-free travel loan for train and car park season tickets.

Discounts at stations with your Network Rail pass.

Flexible/hybrid working arrangements.

Volunteer leave to make a positive impact.

Healthcare Scheme, GymPass discounts, Cycle to work plus more.

We offer generous maternity, paternity, and adoption leave to support our employees during significant life moments

Plus, more
.

Job introduction (int/ext)

You'll be joining the Route Services finance team, which is part of the corporate structure known as Finance and Business Support, within the Route Services directorate. Your role involves supporting the function to deliver services that are vital to the running of the railway, delivering the provision of services agreed by the routes to allow them to benefit from economies of scale and the optimisation of our critical resources.

For further information of the role please contact

We're looking for a talented professional to join our team

If you have a passion for technology and thrive in dynamic environments, this role could be perfect for you.

What we're looking for:

• Cloud Expertise: Familiarity with Microsoft Azure, including cloud services and deployment environments.
• Data Design Skills: Experience in designing and developing data models to support scalable and efficient systems.
• Technical Qualifications: Relevant ICT certifications or qualifications that demonstrate your technical competency.
• Hands-On Experience: Previous experience in systems support or development, ideally within a structured IT or business environment.
• This is an exciting opportunity to work on innovative projects and make a real impact.

Main responsibilities:

• To provide technical and administrative duties to the Systems Development team in all system and report development and work alongside our customers on developing reporting requirements.
• Investigate, progress and where necessary triage requests and issues coming into the Development Team to support both the Systems Developers and the Support Team in servicing our customers' needs.
• Develop and implement new and existing reports to help our customers obtain required information from systems and platforms owned by Route Services Finance and Business Support.
• Implement system configuration tasks in-line with development plans in order to deliver low code solutions and enhancements to our customers.
• Represent Business Systems by working with customers to gather and document reporting requirements in order to deliver reporting solutions to the business.
• Perform test activities for new and existing systems, identify and escalate any potential defects to developers, to guarantee defects are identified prior to user acceptance testing.
• Perform quality assurance activities for new and existing systems, identify and escalate any functionality constraints to Project Leads & Developers to identify any requirement gaps prior to user acceptance testing.
• Record and document fixes and workarounds to systems to keep user guides and support documentation up to date and correct.
• Distribute, gather, and check project documentation and logs to support team project assurance activities.

The ideal candidate

Meet the essential criteria/ Apply today to join our team

Essential

• An aptitude and interest in Systems Development, particularly database & reporting systems
• Analytical skills with previous experience utilising SQL queries
• Customer focussed approach with the ability to communicate with stakeholders at all levels
• Proactive in taking on new skills and concepts
• Good organisation and analytical skills, with proven ability to present information effectively and appropriately
• Proficiency in Microsoft Office
• Ability to work under pressure and a desire to improve processes and produce efficiencies

Desirable

• ICT qualification(s)
• Previous experience working within Systems Support / Development

Vacancy type: Permanent, 35 hours per week, Hybrid working of 60% in the office. We welcome applications from those seeking flexible or part time hours.

Location: The Quadrant, Milton Keynes

Closing date: 15th December 2025

Interviews: will take place 12th January 2026, these will be held Face to Face

Band & Salary: Band 5 £29,500 - £32,500

We are committed to a diverse workplace enriched with representation from diverse cultures, backgrounds, and skills. We pride ourselves on creating an environment where difference is embraced, and individuals can thrive. We recognise that the success of the team is dependent on a multi-cultural, multi-disciplined group of individuals, aligned to deliver successful solutions.

At Network Rail, we have several employee networks to reflect our diverse population and help to raise issues to the wider workforce and support their membership and support our Everybody Matters strategy, led by our central Diversity & Inclusion team. In IT Services, we have a group of Diversity & Inclusion Champions who take part and lead on many activities, to drive through more initiatives to support an inclusive environment for all its people and promote a professional and positive working environment. For more information on D&I at Network Rail, please follow this link

Do you consider yourself to have a protected characteristic? If so and you require any additional support with your application, please do not hesitate to contact the Resourcer who will happily assist –