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MST Business Support Officer
2 weeks ago
location_on
Civic Office/Hybrid
10/12/2025
MST Business Support Officer (CDC)
The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
Job details
Salary
Grade 6, £25,981 - £26,815 pro rata
Contractual hours
22.2
Basis
Part time
Region
Doncaster
Job category/type
Administration/Clerical
Date posted
27/11/2025
Job reference
REQ21574
Job description
Based at: Civic Office, Doncaster
Salary details: Grade 6, £25,981 - £26,815 pro rata
Contract Type: Permanent
Hours: Part time, 22.2 hours per week, over 3 days
Closing date: 10th December 2025
The City of Doncaster Council is a confident, ambitious organisation which puts improving the life of its residents at the centre of everything we do. You have a opportunity to be part of this in the role of MST Business Support Officer .
In respect of this role the successful applicant will provide effective, professional, high quality, modern and solution focused Business Support to achieve outcomes for the MST service area and consistency across the Directorate. The successful applicant will report into the MST Supervisor, will work alongside another Business Support Officer and and will sit within the MST.
The role involves working as part the MST Team based within the Children Young People and Families Directorate.
Duties include (but not limited to):
- Providing comprehensive, efficient, effective administration support to all team members, liaise with professionals, external agencies and representatives, internal colleagues and members of the public
- Collecting treatment adherence measures from families allocated to the MST teams
- Dealing with enquires from both internal and external customers ensuring that a high standard of customer service is delivered at all times
- Updating records in excel and case management systems
- Taking electronic minutes for highly confidential meetings in various formats within set deadlines.
- Analyse data and statistics to evaluate service performance and outcomes.
- Conduct research and summarise findings to support service development.
- Undertake any identified MST treaning to assist in the delivery of the role.
What can you bring to this role:
A self-motivated can do attitude, attention to detail and accuracy, patience and good communication skills, able to work in a busy environment, providing an essential and valuable service to the Directorate and its customers.
This is a really exciting opportunity for an individual looking to develop their career and gain invaluable experience in an evidence-based intervention team within the Children, Young People and Families Directorate. The skills, knowledge and experience gained from this position provide a good basis for further progression within the council.
In return for your hard work and dedication, we can offer you the chance to be part of a great team dedicated to ensuring that all people in Doncaster thrive. You will also have access to a variety of attractive employee benefits including competitive leave entitlement, a generous local government pension scheme, a wide range of well-being support and development opportunities. You will also have access to a range of staff discount and benefits schemes. More information on the benefits available to you as a City of Doncaster Council employee can be found in the attached benefits book.
Please ensure you view the job summary and job profile as you will need to demonstrate in your application form how you meet the required criteria.
Shortlisting 12th December and interview dates to within the following 2 weeks.
For further information about the role, please contact Martin Guy or Larraine Bell on or email
If you require support with completing the application or with interview skills in general, please contact the Advance team via email or visit their website for further details.
English Fluency Duty Under The Immigration Act 2016: As you are applying for a customer facing role, you must have the ability to converse easily with customers being able to provide advice and guidance in accurate spoken English.
Doncaster Council is committed to meeting the needs of our diverse community where we strive to improve the quality of life for all. We are also committed to safeguarding and promoting the welfare of children, young people and adults and expect all staff to share these commitments.
City of Doncaster Council is a disability confident employer committed to a fully inclusive and accessible recruitment process. We offer interviews to disabled people who meet the minimum criteria for the job, are flexible when assessing people so disabled applicants have the best opportunity to demonstrate they can do the job and make reasonable adjustments as required.
MST Business Support Officer (CDC)
