Administration + Compliance Officer

About Us

We are a specialist children's residential care provider committed to delivering high-quality, therapeutic support for young people with complex needs. As we continue to grow, we are strengthening our central team with a highly organised and detail-driven Admin & Compliance Officer.

This role is central to the smooth running of our homes and to ensuring we remain compliant with Ofsted, safeguarding standards, and internal company processes.

Role Overview

The Admin & Compliance Officer will provide high-quality administrative, compliance and organisational support to the Responsible Individual (RI) and Registered Managers. The post-holder will ensure that key documents, systems and records are accurate, up-to-date, and audit-ready at all times.

This is a fast-paced role requiring excellent attention to detail, strong communication skills, and the ability to manage multiple priorities while maintaining a high standard of work.

Key ResponsibilitiesAdministrative Support

• Maintain and organise all digital and physical documentation for the homes and head office.
• Manage incoming correspondence, enquiries, and documentation.
• Prepare reports, letters, meeting packs, and professional documents.
• Arrange meetings, take accurate minutes, and track action points.

Compliance Oversight

• Daily monitoring of key compliance systems including:
• Home documentation
• Medication records
• Incident logs
• Training compliance
• Vehicle documentation
• Risk assessments
• Action plans
• Ensure all documentation is version-controlled, filed correctly, and audit-ready.

Regulatory Support

• Assist with preparation for Ofsted inspections, Regulation 44 visits, and internal audits.
• Track and chase outstanding actions required by RI, Reg 44 and external professionals.
• Support managers to meet compliance deadlines and regulatory expectations.

Communication & Coordination

• Act as a central point of contact for managers and head office.
• Escalate compliance risks to the RI promptly and accurately.
• Provide clear communication and follow-up on outstanding tasks and actions.
• Liaise with external agencies, professionals, and contractors as required.

HR & Recruitment Administration

• Support safer recruitment processes including ID checks, reference requests, DBS checks and training onboarding.
• Maintain employment files to regulatory standards.
• Track training renewals and escalate lapses promptly.

General Office Management

• Maintain a well-organised, professional office environment.
• Monitor stock, supplies and systems to ensure smooth daily operations.
• Support with general administrative duties as required.

Person SpecificationEssential

• Strong organisational and administrative skills.
• Exceptional attention to detail and accuracy.
• Ability to follow processes consistently and identify compliance gaps.
• Confident using digital systems and able to learn new software quickly.
• Strong written and verbal communication skills.
• Ability to work independently and take ownership of tasks.
• A proactive approach — anticipates issues before they arise.
• Ability to handle confidential and sensitive information.
• Reliability, professionalism, and a strong sense of responsibility.

Desirable

• Experience in children's residential care, education, health, or regulated services.
• Knowledge of Ofsted, safeguarding or compliance frameworks.
• Experience supporting senior leaders or managing documentation for audits.
• Experience using digital recording systems (e.g, Clearcare, etc.).

What We Offer

• A supportive and professional team environment.
• A Growing thriving organisation working across NHS and community
• Opportunities for training and professional development.
• Competitive salary and benefits package.
• The chance to play a key role in improving outcomes for children and young people.

Job Types: Full-time, Permanent

Pay: From £28,000.00 per year

Benefits:

• Company pension
• On-site parking

Work Location: In person