Building Repair Claims office assistant

1 day ago


Twyford, Wokingham, United Kingdom UK Refurbishment Ltd Full time

We are looking for a Building Repair Insurance Claims office assistant to join our expanding team. This is an office-based role in Ruscombe,Twyford, Berkshire.

UK Refurbishment Ltd are expanding and looking for someone to join our team.

In return, we're offering a competitive salary, including 4 weeks annual holiday plus statutory bank holidays.

Building Repair Insurance Claims Reports to: Operations Manager / Surveyors/Clients

Location: Ruscombe, Twyford Berkshire.

Contract: Full-Time, Permanent

Salary: £26,000 – £29,000 pa

We are seeking a proactive and highly organised Building Repair Insurance Claims office assistant to support in the day to day running of building repairs. You will play a key role in supporting day-to-day operations, policy holder/client communications, logistics and running trade diaries.

This is an excellent opportunity for someone looking to grow a career and be part of an amazing friendly team.

Key Responsibilities

Client Support

  • Assist with queries via phone, email and updating of suppliers and customers/clients portals.
  • Customer care and communication.
  • Dynamic jobs progress updates.
  • Manage customer expectations through to resolution.
  • Liaise with customers and trades.

Insurance & Legal Documentation

  • Assist with compliance updates and renewals.

Experience & Qualifications

  • Experience in administration, customer service, building repairs desirable but not essential
  • Strong IT competence, including Microsoft Office

Skills & Competencies

  • High-level organisational skills and strong attention to detail.
  • Clear verbal and written communication with policy holders and colleagues.
  • Ability to multitask and meet deadlines in a high-volume environment.
  • Professional, calm manner with a client-focused attitude.
  • Strong teamwork skills; comfortable supporting both operational and accounts functions.

About UK Refurbishment Ltd

Currently, UK Refurbishment are direct suppliers to major insurers, we carryout High Net Worth Repairs. We are planning to expand our operations.

Presently, our services encompass all aspects of insurance building claim repairs, claim validation, leak detection and the competent drying of homes following floods and fires. We operate in the RG, HP, SL, SN, OX and GU and surrounding postcode areas.

Sound like somewhere you'd like to work? Apply now.

Job Type: Full-time, Permanent.

Pay: £26, £29,000.00

Work Location:

In person Twyford

Job Type: Full-time

Pay: £26,000.00-£29,000.00 per year

Benefits:

  • Free parking

Work Location: In person


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