Sales Support Administrator

2 weeks ago

Tonbridge, Kent, United Kingdom Heathfield & Co Full time £28,000 - £35,000 per year


Based in Tonbridge, Kent
|
28–32 hours per week
|
14–15 months (Maternity Cover)

We're looking for a
Sales Support Administrator
to join our dynamic team and play a key role in delivering exceptional customer service and sales support. Reporting to the Head of Brand & Marketing, you'll be the link between our clients and internal teams - ensuring orders, enquiries, and samples are handled efficiently and with care.

In this fast-paced environment, you'll work closely with the Sales, Customer Service, and Operations teams to ensure smooth processes and outstanding client experiences.

About You:

You're a
highly organised, proactive
professional with excellent communication skills and a passion for providing outstanding service. You take pride in attention to detail, love solving problems, and thrive in a collaborative, fast-moving environment.

Main Responsibilities:

  • Deliver excellent customer service, in a friendly manner, by responding promptly and professionally to client emails and phone calls
  • Handle inbound sales enquiries, ensuring each is directed or resolved appropriately
  • Ensure the timely follow-up of customer queries to maintain satisfaction and trust
  • Pro-actively ensure customer orders are managed through quote, order, and delivery stages
  • Ensure customers are always updated and aware of order status
  • Manage and process sample requests, maintaining accurate records and stock levels
  • Support the Sales team with administrative tasks, quotations, and order processing
  • Develop a full and complete understanding of our Ecommerce website
  • Develop and keep updated a full and complete understanding of our IT/CRM systems – including IFS, Microsoft office, HubSpot
  • Liaise effectively with internal departments (Customer Service, Accounts, Warehouse) to ensure smooth order fulfilment
  • Contribute to continuous improvement in customer experience and operational efficiency

Skills and Attributes

  • Excellent communication and interpersonal skills
  • Strong organisational ability and attention to detail
  • Proactive, positive, and professional approach
  • Competent in Microsoft Office and CRM/ERP systems
  • Ability to manage multiple priorities in a fast-paced environment

  • Sales Administrator

    1 week ago

    Tonbridge, Kent, United Kingdom Lookers Full time £10,000 - £15,000 per year

    OTEOverviewMercedes Bnez of TonbridgeContract Type: Permanent, Full-TimeHours: Monday - Friday 8:30am - 5:00pmWe are looking for a highly organised and dynamic individual to join our team as a Sales Administrator at Mercedes Benz Of Tonbridge. This is an excellent opportunity to progress your career whilst also reaping the benefits of working for a leading...

  • Sales Administrator

    2 days ago

    Tonbridge, Kent, United Kingdom Lookers Full time £20,000 - £30,000 per year

    OTEOverviewMercedes Benz of TonbridgeContract Type: Maternity Cover, Full-TimeHours: Monday - Friday 8:30am - 5:00pmWe are looking for a highly organised and dynamic individual to join our team as a Sales Administrator at Mercedes Benz Of Tonbridge. This is an excellent opportunity to progress your career whilst also reaping the benefits of working for a...

  • Sales Administrator

    4 days ago

    Tonbridge, Kent, United Kingdom Lookers Motor Group Limited Full time £35,000 - £40,000 per year

    OverviewMercedes Bnez of TonbridgeContract Type: Permanent, Full-TimeHours: Monday - Friday 8:30am - 5:00pmWe are looking for a highly organised and dynamic individual to join our team as a Sales Administrator at Mercedes Benz Of Tonbridge. This is an excellent opportunity to progress your career whilst also reaping the benefits of working for a leading...

  • Sales Consultant

    2 weeks ago

    Tonbridge, Kent, United Kingdom Vistry Group PLC Full time £25,000 - £40,000 per year

    Role OverviewIn a Nutshell…We have a fantastic opportunity for a Sales Consultant to join our team within Vistry Kent , at our Maidstone site. As our Sales Consultant, you will carry out all aspects of the day to day running of the sales hub/development in accordance with the customer journey, taking ownership for the sales process with customers,...

  • Administrator

    4 days ago

    Tonbridge, Kent, United Kingdom Bupa Full time £25,428 - £32,604

    Job Description:Financial Administrator Staplehurst Manor Care Home, Frittenden Road, Staplehurst, Tonbridge TN12 0DGCQC rating: Good rating: 9.6 / 10Salary: £25,428 - £32,604 depending on experiencePerm contract  37.5 hours - days Monday to Friday  9am - 5pm Welcome bonus: £1000*Staplehurst Manor is a beautiful home, which welcomes anyone in need of...

  • Sales Executive

    2 weeks ago

    Tonbridge, Kent, United Kingdom Lookers Full time £25,000 - £75,000 per year

    OTEOverviewTonbride Mercedes-Benz44 hours per weekUp to £75,000 OTE (including £25,000 basic plus uncapped commission) Lookers Tonbridge Mercedes-Benz is recruiting an ambitious and experienced Sales Executive to join our hard-working and friendly team on site. You will work alongside our passionate Sales team to provide Lookers first-class customer...

  • National Sales Manager

    2 weeks ago

    Tonbridge, Kent, United Kingdom Trevett Project Services Full time £85,000 - £100,000 per year

    National Sales Manager - Kent / National£85k + fully expensed Electric Car + bonusTrevett Services are delighted to be partnering with a leading Security Systems and Solutions organization to make the key appointment of National Sales Manager (Kent based with national travel).Reporting to the Managing Director, the National Sales Manager will play a pivotal...

  • Administration Assistant

    6 days ago

    Tonbridge, Kent, United Kingdom Hilden Grange Preparatory School Full time £30,000 - £45,000 per year

    Inspired Education is the leading global group of premium schools, with a portfolio of 121 premium private schools in 28 countries spanning 6 continents which utilise proven educational practices from every corner of the globe, ensuring over 95,000 students receive a world-class learning experience from Kindergarten to Year 13.Founded in 2013 by Nadim M....

  • Area Sales Manager |1321

    5 hours ago

    Tonbridge, Kent, United Kingdom CPJ Recruitment Full time £40,000 - £45,000 per year

    Global manufacturer of construction consumables looking for a talented Area Sales ManagerThriving over-achieving patch - vacancy due to internal promotionAward winning training and career developmentArea Sales Manager - adhesives, membranes, compounds & consumablesArea: Kent, South / South West London / Sussex & Surrey  (BN RH TW ME CT TN SW SM CR BR)The...

  • Business Support Assistant

    4 days ago

    Tonbridge, Kent, United Kingdom Kent County Council Full time £25,113 per year

    Salary £24,513 pro rataContract type Fixed Term Part TimeContract Duration Sept 2026Working Hours 18.5 hours per weekLocation Tonbridge Family Hub, United KingdomJob category Administration/Business SupportJob Reference REF/TP/156224/13987Closing Date 17 November, 2025