Communications Manager

At SWARCO Smart Charging, we shape the future of transport. As part of the global SWARCO Group, we develop cutting-edge technologies for intelligent, sustainable, and efficient mobility ecosystems worldwide. From advanced traffic management to EV charging, our work reduces congestion, enhances safety, and minimises environmental impact. Join our collaborative team, innovating for smarter, greener cities globally.

We are looking for a Communications Manager (12 month FTC) to lead and coordinate communications for the ChargePlace Scotland and the Evolt Charging brands, including the Evolt Network. This role will manage social media, CRM, and website content, ensuring timely, engaging, and consistent messaging for internal teams, B2B, and B2C audiences.

You will develop and implement communications strategies, create and schedule content across channels, support events and campaigns, and act as a first point of contact for customer queries. Working closely with stakeholders, you will help shape clear, impactful communications that enhance the customer experience and strengthen our brand presence within the EV Industry.

Please note this role is a 12 month fixed term contract.

Key Responsibilities

• Support the Marketing Director and Customer Service Director in delivering communications for ChargePlace Scotland and Evolt Charging.
• Manage and respond to customer contacts across all social media channels, ensuring timely resolution or escalation.
• Understand and communicate the organisation's products, services, procedures, and guidelines to internal teams and the public.
• Collaborate with key stakeholders to ensure communications align with expected values and tone.
• Plan and manage social media content calendars, respond to queries, and maintain the Evolt Network website with up-to-date content.
• Support content creation for websites, social media, blogs, case studies, and industry award submissions.
• Assist with event organisation, internal communications, and cross-team collaboration, sharing best practices.
• Provide technical advice to charge point owners via appropriate channels.
• Monitor and report on social media trends and engagement, recommending bespoke communications when needed.
• Develop, implement, and coordinate the ChargePlace Scotland communications strategy across all channels, including content creation, scheduling, and CRM/email campaigns.

Experience required:

• At least 2 years proven experience developing and delivering communication strategies aligned with business goals.
• Exceptional written, verbal, and visual communication skills, with the ability to craft clear, engaging messages for diverse audiences.
• Strong media relations, storytelling, and content creation abilities across press, digital, and social channels.
• Confident in managing internal and external communications, including crisis or reputation management.
• Skilled at stakeholder engagement and cross-functional collaboration.
• Proficient in using digital tools, analytics, and content management platforms (Wordpress and Spotler, Sprout Social) to measure and optimise impact.
• Highly organised, proactive, and adaptable, with strong attention to detail and the ability to manage multiple priorities.
• Creative, collaborative, and commercially minded, with a passion for clear and purposeful communication.

What we offer

As well as providing a competitive salary and benefits package, SWARCO actively runs employee opinion surveys as part of our drive to provide a comfortable and supportive working environment. We will support your development, and you will also receive:

• Mobile Phone
• 25 days holiday plus the option to purchase holiday.
• Employer pension contributions
• Employee Assistance Programme
• Employee discounts portal – Perkbox
• Life assurance

Interested?

Please apply by clicking on the link below and share your details.

Applications are shortlisted on a rolling basis, and we reserve the right to interview and appoint before any advertised closing date. We, therefore, encourage you to apply at the earliest opportunity to avoid disappointment. Applications received after the closing date will not be processed.

We have a responsibility to ensure that all employees are eligible to live and work in the UK, therefore successful candidates must have the right to work in the UK by the start of their employment. We are an equal opportunities employer.

Job Type: Fixed term contract

Contract length: 12 months

Pay: £30,000.00-£35,000.00 per year

Benefits:

• Additional leave
• Work from home

Work Location: In person