Omnichannel Marketing Manager

Position Summary

Why Join our Team?

Samsung's Omni Channel Marketing team is committed to activating the best execution for all MX products (mobile, tablet, wearables, audio, computing and accessories). This role defines and controls what consumers "see", "feel" and "hear" about Samsung MX product & services within our Channel partners.

The Omni Channel Marketing team for MX are responsible for leading the channel partner marketing relationships and end to end execution across all owned and paid touchpoints. Over 14 B2C accounts across Operators, MVNO's Retailers, Distributors and Sim Free Pure Player channels encompassing paid ATL, retail high street, below the line retention initiatives and Contact Centre share of business. Our channel partner's success in ranging, promoting and launching our MX portfolio is at the heart of what we do. By ensuring we commercialise our marketing, deliver execution leadership and drive innovation, we continue to defend our stronghold in the UK market.

Role and Responsibilities

Your Key Responsibilities:

• Working with the channel account team (Account Director and Account Manager) to plan and complete multiple product launches

• Completing quarterly promotional plans ensuring a high share of voice is achieved, through various touch points of the channel customer journey (TTL)

• Deliver brand, commercial and channel objectives (with specific focus on sell out) with our agencies and channel partners

• Collaboration on special projects and joint business plan initiatives, in conjunction with channels to drive longer term growth of SEUK channel performance

• Responsible for budgeting and handling spend within channels, as well as effective management of marketing accruals, which are associated with channel commercial terms contracts

• Digital excellence using our Samsung Digital Blueprint, ensuring channels adhere to blueprint standards, and we continually evolve how we implement brilliant basics in digital touchpoints (including ongoing reporting and optimisation)

• Responsible for ensuring internal marketing processes are being followed, prior to committing any spend

• Timely delivery of reports including quarterly marketing plans, execution compliance & budget reviews & analysis

• Analysing post-launch/campaign results ensuring findings & recommendations are shaping future activities

• Tracking of competitor activities to ensure Samsung maintain strong SOV, execution leadership & unique points of difference across our channels

• Organise and attend weekly/monthly/quarterly marketing planning meetings with the channel partners where appropriate.

What we need for this role

To be successful, you will possess the following skills and attributes:

• Marketing background, ideally with a vendor in the same role or marketing role within a retailer/network operator/agency

• Man management experience and strong leadership

• Be able to demonstrate experience across the marketing mix – ATL& BTL

• Strong Powerpoint and Excel skills

• Commercial ability to produce marketing plans, cases and return on investment on marketing spend

• Familiar with handling significant marketing budgets

What does success look like?

• Passion for mobile, technology and innovation

• 360 marketing experience, with a focus on digital (and clear understanding of digital marketing metrics)

• Experience of managing marketing budgets

• Ability to seek out and build relationships with multiple internal and external partners in order to successfully deliver on key projects

• Be able to multi-task and project manage large & sometimes complex activities

• Be a teammate with a can-do attitude & spirit

• Strong attention to detail

• Strong communicator with solid presentation skills

Skills and Qualifications

Benefits of working at Samsung include

• Hybrid working – 3 days in the office and 2 days at home per week

• Bonus scheme linked to individual, team and company performance

• Car allowance

• Pension contribution

• Three volunteering days each year

• Holiday - 25 days plus bank holidays and an additional day off for your birthday

• Access to discounts on a wide range of Samsung products

• Access to a discount shopping portal

• Partner Colleagues are not eligible for Samsung Enhanced Paid Sick Leave but may be eligible for statutory payments from their payroll agency

• Up to 20 (pro-rata) Partner Absence days per calendar year to be used in times of need

A note on equal opportunities

We are an equal-opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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