Service Advisor

2 weeks ago

Knaresborough, North Yorkshire, United Kingdom Vantage Motor Group Full time £19,600 - £35,784 per year

Job Title: Service Advisor

Location: Vantage Toyota Knaresborough

Salary: Up to £26,984.10 basic | OTE up to £35,784.10 per annum (dependent on experience)

Job Type: Full-Time, Permanent

Join One of Toyotas Top Performing & Most Customer-Centric Centres

Vantage Toyota Knaresborough is part of the award-winning Vantage Motor Group, a business recognised across the Toyota network for its commitment to excellence, customer care, and high performance. We pride ourselves on delivering exceptional service and building long-term customer relationships.

Were now looking for a Service Advisor to join our friendly, customer-focused Aftersales team. If youre organised, professional, and enjoy helping people, this could be your perfect next step.

What Youll Be Doing:

  • Welcoming customers and managing service bookings in a professional, efficient manner
  • Advising customers on recommended repairs, services, and estimated costs
  • Upselling genuine Toyota parts, accessories, and value-added services
  • Keeping customers updated throughout their vehicles journey in our workshop
  • Liaising with technicians to ensure smooth and timely job completion
  • Processing invoices and payments accurately and efficiently
  • Providing a warm, helpful, and consistent customer experience every time

What We Offer You:

  • Basic salary up to £26, dependent on experience)
  • On-target earnings up to £35,784.10
  • 30 days holiday (inclusive of bank holidays), rising to 33 with length of service
  • Full manufacturer and in-house training through the Toyota Academy
  • Career development opportunities within one of the UKs most successful dealer groups
  • Contributory workplace pension scheme
  • Retail and lifestyle discount membership
  • Preferential servicing and repair rates for your vehicle and those of family/friends
  • A supportive and welcoming team culture

Coaching & Development

As part of our commitment to your success, youll receive tailored coaching, regular one-to-ones, and access to structured learning through the Toyota Academy. Whether youre experienced or new to the role, well give you the tools and support to develop your career and thrive in a fast-paced, rewarding environment.

Our Core Values Drive Everything We Do:

At Vantage, we live by our five core values:

Do whats right
• See it through
• Take pride
• Be better
• Work together

These values shape how we treat our customers, support our team, and work together every day.

What Were Looking For:

A genuine passion for customer service

Excellent communication, organisation, and time management skills

The ability to multitask in a busy environment

A proactive, can-do attitude

A full UK driving licence

If youre ready to deliver exceptional service and be part of a Centre thats With You All The Way, apply today and join one of the most successful Toyota teams in the UK.

No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we will gladly accept applications from all sections of the community.

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