Office Manager
2 weeks ago
We are seeking an organised, proactive Office Manager to support the smooth running of our estate agency. You will work closely with the Sales and Lettings teams, ensuring the office operates efficiently day-to-day while providing high-quality administrative and organisational support.
This is a key role at the heart of the business, helping to maintain excellent service for our clients and supporting the Director with operational oversight.
Key Responsibilities
- Oversee daily office operations to ensure a professional, efficient working environment
- Provide administrative support to the Sales and Lettings teams
- Assist with preparing and uploading property listings, including descriptions, photos, and compliance documents
- Manage office diaries, appointments, and staff schedules
- Handle incoming enquiries (phone, email, walk-ins) and direct them appropriately
- Maintain compliance records, contracts, and documentation in line with industry regulations
- Support the Director with reporting, performance tracking, and general office management
- Liaise with suppliers, contractors, and service providers
- Ensure marketing materials, window displays, and property boards are kept up to date
- Assist with onboarding new staff and ensuring office policies are followed
Skills & Experience Required
- Experience in an estate agency or property environment (preferred)
- Strong organisational and multitasking skills
- Excellent written and verbal communication
- Excellent IT skills, including Microsoft Outlook, Word, Excel, and general PC proficiency
- Comfortable using CRM systems and property software (e.g., Rightmove, Zoopla platforms)
- Ability to work under pressure and handle a fast-paced workload
- Proactive, reliable, and able to take ownership of tasks
- Strong attention to detail and high standard of accuracy
Job Types: Full-time, Permanent
Pay: £25,000.00 per year
Work Location: In person
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