Enrolment Specialist

Join us in inspiring people to succeed, by being part of our remarkable operational delivery team.

Paragon Skills are Ofsted Grade 2 "Good" and the UK's Number 1 Training provider, with a true dedication to the Care and Education Sector, and a commitment to delivering meaning learning interactions to over 7000 learners nationally.

We are passionate, innovative, and determined to deliver an outstanding teaching and learning experience to every learner every time, and our handpicked, trusted people demonstrate their specialist knowledge and expertise in everything they do.

Location: Remote

Hours: Monday to Friday (36.5 hours a week)

Salary: Up to £27,000.00 dependent on experience

Join us in shaping exceptional learning journeys

We're looking for an Enrolment Specialist who is passionate about delivering an outstanding enrolment experience for learners and employers. This role sets the stage for success, ensuring every learner feels supported from the very start of their journey.

Key responsibilities:

• Provide a consistent, high-quality enrolment experience for learners and employers nationwide.
• Schedule and manage individual and group enrolment sessions.
• Offer clear information, advice, and guidance throughout the enrolment process.
• Conduct skills scans and recognise prior learning to tailor support.
• Support English and Maths requirements and book next-step workshops.
• Collaborate with Operations and Admin teams to resolve enrolment issues.
• Promote safeguarding and adhere to GDPR and data protection standards.

What we need from you:

Qualifications:

• GCSEs (A–C) in English and Maths or equivalent.
• Level 2 Functional Skills in English, Maths, and ICT.

Skills & Experience:

• Excellent communication and interpersonal skills.
• Strong organisational skills and ability to manage your own workload.
• Experience using MS Office tools.
• Industry experience and preferably experience delivering apprenticeships.

Behaviours:

• Solution-focused, adaptable, and proactive.
• Motivated with a positive, forward-thinking attitude.
• Energy and enthusiasm to inspire success.

We are proud to offer a suite of Paragon Choices which are optional benefits including life assurance and income protection and core benefits below;

• 20 days annual leave - increasing with length of service and a holiday purchase scheme
• 3 Paragon Days for our Operational December Closure and 8 Public Bank Holidays
• Up to 3 days of paid volunteering leave and corporate conscience initiatives
• Perkbox – a suite of lifestyle benefits and wellness tools
• Recognition and long service awards to celebrate our colleagues'

We are a Disability Confident Employer and have a guaranteed interview scheme in place to ensure that nobody is overlooked or discriminated against because of their disability. If you meet the minimum criteria when you apply and you have informed us in your application that you have a disability, you will be guaranteed an interview for that role.

To promote and maintain an inclusive working environment, as part of your application process we will ask you to share data on certain characteristics. These answers will not form part of the selection and recruitment process and will not be shared with anyone outside of the People Team.

Paragon Skills is committed to the safeguarding and wellbeing of our learners and colleagues and we implement robust safer recruitment practices to support this. Dependant on the role you are applying for, we may undertake a number of necessary checks to confirm you are suitable to work with children and vulnerable adults, which may include a Disclosure and Barring Service check. We are also committed to promoting equality and inclusion throughout our colleague and learner populations.