Night Support Worker

Job Title:
Support Worker

Hours:
36 hours week

Pay:
£12.61 per hour

Service:
3L Chapel House / Crook (We Change Lives)

Make a Difference Every Day - We Change Lives is Growing - and You Could Grow With Us

We Change Lives is expanding our services, and we're looking for compassionate, motivated people to join us on this journey. Whether you're experienced in care or just starting out, this is your chance to build a meaningful career with a charity that truly invests in its people. If you're caring, committed, and passionate about helping others live fulfilling and purposeful lives, we'd love to welcome you to our growing team in Winsford.

About Chapel House
Chapel House is a bright, welcoming home full of character, converted from a former school on Chapel Road. Our residents enjoy a vibrant and supportive environment, featuring:

• Ten personalised bedrooms
• A spacious, lively lounge
• Five accessible bathrooms
• A private garden and sensory room
• Home-cooked meals from our fully equipped kitchen
• On-site laundry
• 24/7 nursing care for adults with acquired brain injuries

As part of our expanding 3L services, Chapel House delivers personalised, high-quality care that promotes independence, dignity, and meaningful outcomes.

About Crook
Once a community chapel, Crook has been thoughtfully transformed into a warm, six-bed home supporting people with complex health needs and acquired brain injuries. The service includes:

• A spacious lounge and dining area
• Fully wheelchair-accessible entrance
• Six bright, customisable bedrooms
• A private garden with summer house
• Nutritious home-cooked meals
• On-site laundry

Everything we do at Crook is shaped around the people who live there-their goals, routines, choices, and aspirations.

A Day in the Life of a Support Worker

No two days are the same-and that's what makes this role so rewarding.

You'll support adults with learning disabilities and complex health needs using a person-centred approach. This includes:

• Personal care and daily living support
• Encouraging independence and confidence
• Positive behavioural support
• Building strong, trusting relationships
• Celebrating progress-big or small
• Making each day meaningful and purposeful

With full training and ongoing guidance, you'll always feel confident and supported.

Why Join We Change Lives?

We Change Lives is proud to be a growing, values-led charity that puts people-both staff and residents-at the heart of everything we do.

We offer:

• £500 Welcome Bonus (T&Cs apply)
• Fully funded training & qualifications
• £150 bonus for completing Level 2+
• £50 bonus for passing the Care Certificate
• Free Blue Light Card + a range of staff discounts
• Free meals on all 12-hour shifts
• £200 Refer-a-Friend Bonus
• Christmas Double-Time Pay
• Investment in modern care technology, with full training
• Genuine career progression across our expanding services

When you join We Change Lives, you're joining a team that grows together, supports each other, and strives to change lives every single day.

Who We're Looking For

No experience? No problem. If you have the right values and a real passion for supporting others, we'll provide all the training you need.

You'll be a great fit if you are:

• Compassionate and patient
• Motivated to make a real difference
• A good communicator
• Reliable, positive, and proactive
• Passionate about empowering people to live the lives they choose

Job Description
Job Title:
Support Worker

Responsible to:
Service Manager

Responsible for:
The People We Support

Our Values
Supporting rights, needs, choices and dreams

Seeing the possibility to make a difference in all that we do

Being financially responsible and economically sustainable

Embracing new technology and innovation

Appreciating every colleague's contribution

Job Summary
To work under the direction of the Service Manager to meet the needs of the people we support, promoting an environment that provides high-quality, personalised care through individual consultation, continued development, and learning.

Key Responsibilities
Colleagues
Mentor new colleagues during induction to support high-quality care delivery

Participate in supervision, observation and appraisal processes

Provide effective communication including accurate written reports

Business
Follow WCL financial procedures

Act in line with the organisation's environmental and sustainability principles

The People We Support
Help maintain a caring environment aligned with best practice, guidance and legislative requirements

Contribute to clear and effective communication with all stakeholders

Deliver high-quality care in line with support plans and organisational policy (including personal care, physical and mental support, medication, activities and engagement)

Seek and share the views and preferences of the people we support

Promote high levels of satisfaction among people we support, families, colleagues and commissioners

Support the Service Manager with complaints and concerns following WCL policy

Maintain positive relationships with families, the community, and external partners

Understand and implement safeguarding procedures

Safeguarding
Complete Safeguarding of Vulnerable Adults and Mental Capacity Act training

Recognise and report safeguarding concerns appropriately

Health and Safety
As an employee, you must:

Take reasonable care of your own and others' health and safety

Cooperate with the employer to ensure compliance with legislation

Avoid misuse of equipment or systems provided for safety

Support the Service Manager in maintaining a safe environment

Data Protection
Respect confidentiality in line with the Data Protection Act 2018 and ISO27001

Use and share information only with authorised people and for authorised purposes

This job description is not exhaustive and may be amended to meet service needs.

Person Specification

Qualifications
Desirable:

A recognised health or social care qualification

Experience
Additional relevant training or qualifications

Essential:

Evidence of wanting to professionally develop

Willingness and ability to learn

Desirable:

Experience supporting people with disabilities, older people, dementia or mental health needs

Experience working as part of a team

Technical Skills
Essential:

Ability to handle basic numerical data, including simple financial information

Ability to use Microsoft Office (Word and Outlook)

Desirable:

Ability to use WCL transport or own transport when required

Personal Qualities
Essential:

Understanding of fairness and valuing diversity

Understanding of safeguarding vulnerable adults and the ability to recognise concerns

Ability to work positively and flexibly as part of a team

Positive values relating to disability, older people, dementia and mental health

Understanding of WCL's key statements and how to demonstrate them

Ability to provide high-quality support to people with learning disabilities, dementia and mental health needs

Good verbal and written communication skills

Ability to listen sensitively

Strong interpersonal skills

Ability to develop and maintain positive relationships with others

Desirable:

Ability to plan, organise and prioritise tasks

Understanding of positive, person-centred support planning

Ready to Change Lives? Apply Today

If you're looking for a role with purpose-and a chance to grow as part of our expanding organisation-we'd love to hear from you.

Apply today and our friendly recruitment team will be in touch to guide you through the next steps.

About We Change Lives & 3L Care
We Change Lives is a growing charity based in North West England. We support individuals with learning disabilities, physical disabilities, mental health needs, dementia, and older people, helping them live the lives they choose.

3L Care provides specialist nursing and social care for adults with acquired brain injuries and complex needs. Together, we are stronger-and together,
we truly change lives
.