Receptionist

Role: Receptionist
Town:
The Wellington Hospital, London

Full time:
37.5 hours per week

Shifts
: Between 0700 and 1900 Monday-Friday with weekends required on rotation

Permanent
Salary:
£27,222 per annum + excellent benefits

We have an exciting opportunity for a Receptionist to join The Wellington Hospital where you will be part of the Front of House Team. You will be the first point of contact for all Patients, Consultants and Visitors.

This role is vital in providing a world class service to anyone entering the hospital.

**Above all else, we're committed to the care and improvement of human life. It's this guiding vision that influences everything we do at HCA UK.

From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other's may think this is just a role in our Front of House team, but to us, you'll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.
What You'll Do**

• Meeting and greet patients and visitors
• To direct in a pleasant manner all visitors, staff and doctors to the correct departments
• Co-ordinate deliveries and couriers, and the logging of deliveries/post
• Coordinate/Communicate with the Shuttle service
• Booking taxis/e-Couriers for patients and stakeholders
• Control of car park out of hours
• To provide a pleasant and efficient telephone service for patients, doctors, visitors, staff and any other callers
• To operate the switchboard efficiently out of hours, providing a prompt and courteous service
• Active part in Emergency response team and be knowledgeable with emergency processes. Conduct weekly audits; Cardiac Arrest, Major Haemorrhage, Fire, Panic Alarm and other Security Incidents
• Ensure the lobby area is clean and tidy

What You'll Bring

• Previous Receptionist experience is essential within a 5* establishment or private healthcare
• Excellent communication skills
• Computer literate
• Work well under pressure

Why HCA UK?
Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.

Benefits
By caring for our employees, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Receptionist you'll be eligible for:

• 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you
• Private Healthcare Insurance for treatment at our leading hospitals
• Private pension contribution which increases with length of service
• Season Ticket Loan and Cycle to Work scheme
• Group Life Assurance from day one
• Critical illness cover
• Enhanced Maternity and Paternity pay
• Corporate staff discount for all facilities including Maternity packages at The Portland
• Comprehensive range of flexible health, protection and lifestyle benefits to suit you
• Discounts with over 800 major retailers

Culture and values
At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other.

Our Mission Is Simple, Above All Else We're Committed To The Care And Improvement Of Human Life, a Clear Statement That Extends To Both Our Patients And Colleagues. To Achieve This, We Live And Breathe Four Core Values

• Unique and Individual: We recognise and value everyone as unique and individual
• Kindness and compassion: We treat people with kindness and compassion
• Honesty, integrity and fairness: - We act with absolute honesty, integrity and fairness
• Loyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity

Reasonable adjustments
We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we're happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.