Customer Support Advisor
2 weeks ago
Job description:
Role - Customer Support Specialist
Location – Warwick
Role type – Hybrid, Perm
Join
IntelligentGolf
, part of the ClearCourse Group, and help golf clubs across the UK get the best from the market-leading club management system. If you love golf and enjoy solving problems, this role lets you blend both in a friendly, fast-paced team.
What You'll Do
- Support clubs via phone, email & helpdesk
- Troubleshoot queries and escalate development needs
- Deliver online and in-person system training
- Support customer onboarding & data set-up
- Keep CRM/helpdesk records accurate
- Build relationships that support customer retention
What You'll Bring
- Strong IT/web skills + problem-solving mindset
- Confident communication & great attention to detail
- Customer-first attitude and a calm, professional phone manner
- A knowledge and passion for golf is essential
- Positive, proactive, and comfortable in a small, busy team
Benefits
- Competitive salary and benefits package
- 25 days holiday + your birthday off
- Private medical insurance (Bupa) & health cash plan
- Life assurance & income protection
- Enhanced parental leave & family wellbeing support
- Perkbox discounts & perks
- Generous pension contributions
- Hybrid working model
Ready to help golf clubs thrive with brilliant tech? Apply today
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