Senior Operations Manager

20 hours ago

Birmingham, Birmingham, United Kingdom Robert Walters Full time

Robert Walters are exclusively recruiting a Senior Operations Manager for a market leading logistics business to head up one of their high-profile operations in the Staffordshire area.

Key responsibilities:

  • As the appointed Senior Operations Manager, you will be responsible for demonstrating a clear understanding of the operation ensuring a seamless service is provided for the sites operation.
  • Ensure hours are recorded accurately to deliver operational costs in line with business expectations
  • Lead teams to develop the most efficient operation possible
  • Ensure all colleagues and managers have the appropriate level of competency and knowledge to meet operational needs
  • Lead regular operational performance reviews with site supervisory and management team, focusing on profitability, overall efficiency of the operation in line with targets and performance
  • Conducts regular review sessions on department performance and profitability with the General Manager
  • Ensure the appropriate communication, understanding and compliance with all relevant HR Policies
  • Identify and support opportunities to grow the business with existing customers
  • Ensure timely appraisals are completed at all levels
  • Working with the supply chain team to improve availability and service
  • Improve and educate health and safety awareness across the department at all levels

Knowledge, Requirements & Experience

  • Previous experience in managing a high-profile warehousing operation
  • Strong leadership experience within a unionised environment
  • Experience of leading a team of high performing operations shift managers
  • Experience of managing a head count of at least 200+
  • Previous experience gained within a high-end retailer is advantageous

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

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