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Front of House
2 weeks ago
Role Description
This is a full-time on-site role for a Front House position located in Leicester. The Front House team member will manage daily guest interactions, ensure exceptional customer service, and provide a welcoming atmosphere. Responsibilities include answering questions, managing reservations, assisting with seating arrangements, and ensuring smooth operations at the front of the establishment. The role requires excellent interpersonal communication and problem-solving skills, with a focus on maintaining a positive guest experience.
Qualifications
- Strong interpersonal skills and the ability to build meaningful customer relationships
- Proficiency in interpersonal communication and communication skills
- Excellence in customer service and handling guest inquiries
- Capability to deliver clear and engaging presentations
- Team-oriented mindset and ability to collaborate
- Time management and organizational skills
- Prior experience in hospitality or similar guest-facing roles is a plus
