Assistant Customer

2 weeks ago


Nottingham, Nottingham, United Kingdom Boots Full time £45,000 - £55,000 per year

262973BR

Assistant Customer & Category Manager

Nottingham, Nottingham Support Office

Secondment

Full-time

Job Description

Contract: 12 Mths Secondment

Location: Nottingham

Recruitment Partner: Anastasia Walker

Who we are

No7 Beauty Company is made up of five iconic brands - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone - we're innovators with a passion for challenging perceptions with ground-breaking products, proven results and positive impact. We have built a reputation on scientific innovation, whilst being environmentally sustainable and socially responsible. We are an equal opportunity employer, empowering our team members to be their authentic selves as we share a culture where diversity, equity and inclusion are at the centre of everything we do.

About the role

The Assistant Commercial & Category Manager we're looking for is commercial and creative, with the ability to develop and execute plans that exceed our customers' expectations and our financial targets and work with a cross functional team to deliver them excellently. The Assistant Commercial & Category Manager is far broader than the typical commercial role, interacting with more teams and working across a variety of projects, reporting into the Commercial and Category Trading Manager.

  • Maximise sales, profit and market share by building plans in line with the strategy and leading the execution of them across large scale NPD launches, pricing, promotion, range, merchandising and marketing, ensuring all plans are tailored for the No7 customer.

  • Be known as the go to commercial contact for No7, owning daily, weekly and monthly trading plans, and how No7 shows up within Boots cross category activity.

  • Take responsibility for commercial processes, including sales and cost budgeting, forecasting and ongoing performance analysis and action planning.

  • Work cross functionally with a broad range of teams in Boots and No7 Beauty Company including Supply, Merchandising, Category Management, Finance, Brand, Marketing and Product teams to develop and deliver the very best plan possible for No7, always focussing on building strong, productive and enjoyable relationships across teams.

What you'll need to have

  • Commercial and category experience necessary.

  • A clear understanding of factors that influence sales, profit and share and the ability and appetite to build plans that drive these metrics.

  • An understanding of trading levers, confident in analysing data to derive insights and develop recommendations to drive performance.

  • Second to none ability to build relationships and work productively with a wide range of internal and external teams, confident in engaging, influencing and delivering results together.

  • Enthusiastic and excited to seek out opportunities, power through problems and deliver the very best experience for our customers and your colleagues.

It would be great if you also have

  • Knowledge of account management also helpful due to breadth internal and external teams you will interact with.

Our benefits

  • Retirement Savings Plan
  • Enhanced maternity/paternity/adoption leave pay
  • Discretionary annual bonus
  • Generous discount on our own brands and partner businesses
  • Flexible benefits schemeincluding option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.

We have a great range of benefits in addition to the above that offer flexibility to suit you - go to to find out more. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by No7 Beauty Company and may not be accurate.

What's next

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

We are a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

Business Area

Support Office

Function

Buying & Merchandising, Marketing & Communications

Keywords

assistant, customer, category, manager

Hours per week

37.5

Latitude,longitude 1

,

Is this a Global Brands req?

No

Airport

No

Should this appear on the No7 Beauty Company website?

Yes

Company

Non Stores

Division

Non Stores

Should this vacancy be excluded from being posted onto the career site?

No

Region

East Midlands

Area

East Midlands (non stores)

Store

Nottingham Support Office

Req Posted Date

08-Oct-2025

County

Nottinghamshire

Country

UK

Address 1

Recruitment Service Centre (D94)

Address 2

Thane Road

Address 3

Nottingham

Post Code

NG90 1BS

Source

Boots


  • Customer Assistant

    2 weeks ago


    Nottingham, Nottingham, United Kingdom Marks and Spencer Full time £20,000 - £25,000 per year

    All the detailsWork PatternWeek 1Sunday 8:00 - 17:00Monday 11:00 - 19:00Wednesday 11:00 - 19:00Friday 11:00 - 19:00Week 2Monday 11:00 - 19:00Wednesday 11:00 - 19:00Friday 11:00 - 19:00Saturday 11:00 - 19:00Join our team at M&S as a Customer Assistant in our Clothing & Home section, where you'll become a champion of our stylish products, on-trend designs, and...


  • Nottingham, Nottingham, United Kingdom Marks and Spencer Full time £26,112 - £30,000 per year

    Christmas Customer Assistant - Warehouse Operative - Victoria Nottingham SF,SummaryChristmas Customer Assistant - Warehouse Operative - Victoria Nottingham SFAll the detailsChristmas Customer Assistant - Warehouse Operative - Victoria Nottingham SFJoin our team at M&S as a Customer Assistant in Operations, where you'll play a vital role in keeping our store...


  • Nottingham, Nottingham, United Kingdom IKEA Full time £22,000 - £34,000 per year

    "You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join...


  • Nottingham, Nottingham, United Kingdom Marks and Spencer Full time £20,000 - £40,000 per year

    All the detailsWork PatternSunday 10:00 - 17:00Tuesday 11:00 - 19:00Saturday 12:00 - 19:00Due to operational requirements, all successful Candidates will be asked to work up to full time during the weeks commencing 14th and 21st December.Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.Join our team at...


  • Nottingham, Nottingham, United Kingdom Leeds Building Society Full time £20,000 - £25,000 per year

    How You'll Help Us Live Our PurposeWe've been helping our members save for their future and buy a home of their own since 1875. By joining us, you'll play a big role in helping us to put home ownership within reach of more people, generation after generation.It's a purpose that drives everything we do and one we're proud of. And you can play your part too...


  • Nottingham, Nottingham, United Kingdom B&M Retail Full time £18,000 - £28,000 per year

    B&M Retail are currently recruiting for Customer Service Assistants to join our brand new team for our store opening at Madford Business Park, Daybrook These are part-time positions working in our Customer Service, Replenishment and Shop Floor departments.We are one of the UK's fastest growing retailers and, with our ongoing expansion plans, there's never...


  • Nottingham, Nottingham, United Kingdom Xylem Full time £20,000 - £25,000 per year

    Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate...


  • Nottingham, Nottingham, United Kingdom Xylem Full time £20,000 - £30,000 per year

    Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate...


  • Nottingham, Nottingham, United Kingdom UPS Full time £23,820 - £40,992 per year

    Before you apply to a job, select your language preference from the options available at the top right of this page.Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into...


  • Nottingham, Nottingham, United Kingdom KONE Full time

    A Customer Service Specialist at KDB (Kone Doors Business) has the right 'Service Mindset'. It is a broad and challenging role. Do you enjoy speaking to customers, planning, do you have an eye for detail and are you enthusiastic about quickly and proactively switching between customers and your colleagues?During every contact moment with the customer, you...