Transformation Analyst

Job Type:

Permanent

Build a brilliant future with Hiscox

Role Transformation Analyst

Location London

Band II

The Transformation Analyst will join the London Market Change Team, reporting into the Head of Transformation for London Market. The role will be at the heart of London Market's multiyear strategic transformation journey, playing a vital role in its coordination, acceleration and delivery, with a particular focus on programme management, KPI governance, reporting and benefits realisation.

As Transformation Analyst, you will work with all teams within London Market, including change and technology delivery teams as well as senior leadership within London Market and Group. You will help develop and maintain robust governance processes and transformation oversight practices, provide critical programme coordination, stakeholder engagement and KPI reporting and analysis. This role will help ensure the programme runs smoothly, risks are managed, benefits are realised, and key stakeholders are informed and aligned.

The role will suit you if you are comfortable working in a rapidly evolving and fast paced environment and enjoy delivering transformations that drive real benefit. You will need to be highly organised, pro-active, detail-oriented, and adept at managing multiple priorities simultaneously. Strong communication and interpersonal skills are also essential.

What you'll be doing:

Programme Coordination & Reporting

• Develop and maintain high-quality decks and materials for leadership and senior stakeholder communications
• Track and report progress on initiative actions, ensuring visibility and accountability across the programme.

Stakeholder Engagement

• Engage and coach initiative owners on the programme system, ensuring records are comprehensive, accurate, and up to date on a weekly basis.
• Support initiative owners in understanding programme expectations and deliverables.

Governance & Risk Management

• Support the oversight and management of risks and controls, ensuring appropriate mitigation and escalation processes are in place.
• Maintain governance processes around initiatives and resource requests, including tracking business case development and approvals.

Cross-Functional Collaboration

• Work closely with London Market and Group teams to ensure resource and accounting data is accurate, reconciled, and aligned with programme needs.
• Track and report on cross functional dependencies as well as opportunities for collaboration and knowledge sharing.

Performance Tracking

• Develop KPIs that directly measure transformation impact and benefits realization
• Support KPI tracking across the transformation workstream, ensuring alignment to programme goals and business case benefits realisation.

Our must haves

• Experience in either the insurance or financial services industry.
• Strong organisational and coordination skills, with experience supporting large-scale transformation programmes.
• Excellent communication and stakeholder engagement abilities.
• Strong experience with programme governance, risk management, and reporting processes.
• Comfortable working with data and systems to ensure accuracy and completeness.
• Experience working in a dynamic environment with cross functional teams.
• Ability to manage multiple priorities simultaneously.
• Ability to communicate complex information simply and clearly, both verbally and in writing.
• Ability to work independently, take initiative, and deliver under time pressure.

Experience with the following tools and platforms is highly desirable:

• Proficiency in all MS tools
• Tableau or Power BI

About Hiscox

As an international specialist insurer we are far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things.

We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions.

Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places.

Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch.

You can follow Hiscox on LinkedIn, Glassdoor and Instagram (@HiscoxInsurance)

Work with amazing people and be part of a unique culture