Senior Infrastructure Engineer

Here's what you'll be doing:

As a Senior BizOps Infrastructure Engineer you'll be a key player in managing our global, multi-site IT infrastructure, ensuring its smooth operation, and driving continuous improvement. You'll collaborate with 2 mid-level infrastructure engineers, a global Service Desk and Support team of 17, and a 20-member Information Security team. Your work will span a diverse technology stack, from end-user devices to cloud environments, with a focus on automation, security, and scalability. This is an exciting opportunity for a dynamic individual who thrives on meticulously designing IT architectural controls and standards, loves solving complex problems in a fast-paced environment, is passionate about cutting-edge technologies, and enjoys mentoring junior colleagues.

• lead and deliver large-scale technical projects across end-user device fleets (Windows/macOS), networks, and cloud environments.
• translate complex business initiatives into actionable project plans, ensuring successful implementation in a modern cloud environment.
• manage IT and Infrastructure projects that enhance our processes, networks, device deployments, and cloud/SaaS services.
• oversee the day-to-day operations and maintenance of our network infrastructure, including our VMware SD-WAN, Meraki LAN, Mist WiFi, and Netskope SASE.
• support and supervise two mid-level IT infrastructure engineers, helping them grow professionally.
• drive automation and Infrastructure as Code (IaC) initiatives, leveraging tools like Terraform for configuration management and continuous integration/continuous deployment (CI/CD).
• develop and maintain helpful applications and scripts (PowerShell, Bash, Terraform and Python) to automate manual processes and improve efficiency.
• define Solutions, Architectural Standards and Controls Ownership
• serve as an escalation point and architectural owner for all internal technology platforms. Support the wider team's Implementation of mass deployment and management strategies for Windows and macOS end-user devices.
• ensure industry-standard compliance and enhance security within our SaaS and PaaS cloud infrastructure.
• identify areas for automation and continuous improvement, pragmatically advocating for their prioritisation.

• experienced in Infrastructure architectural level experience in a modern IT Infrastructure environment, with a strong focus on cloud-first solutions.
• familiar with GitHub and proven experience writing and using scripts in production environments with PowerShell, Bash, Terraform or Python.
• experienced working in a full cloud environment, with a strong preference for SaaS.
• able to have a solid understanding of APIs and experience using them to pull information or update configurations and drive automation.
• able to demonstrate IaC experience with working knowledge of Terraform or Ansible and a good understanding of CI/CD pipelines.
• experienced in designing, implementing, maintaining, and supporting Identity and Access Management (IAM) solutions (e.g. Azure AD, Okta, Google Workspace).
• capable of leading the lifecycle of Privileged Access Management (PAM) solutions, including policy definition, Just-In-Time (JIT) access implementation, and proactive monitoring of privileged activity for security threats

• Operating Systems: Windows, macOS, ChromeOS, Linux
• Cloud: AWS, Azure and GCP
• Networking: VMware SD-WAN, Mist WiFi, Meraki LAN, Netskope SASE
• End-User Device Management: Microsoft Intune, JAMF, Google Workspace, Omnissa Workspace One
• Identity & Access Management: Okta, Google Workspace SSO, SAML, OIDC and SCIM integrations, EntraID
• Collaboration: Google Workspace, Zoom, Slack
• Automation/IaC: GitHub, PowerShell, Bash, Python, Terraform
• Patching: Automox, Nudge, Autopatch
• People Data: Workday
• ITSM: Fresh Service

(We know it's tough, but please try to avoid the confidence gap. You don't have to match all the bullet points above to be considered for this role.)

We encourage people of all different backgrounds and identities to apply. We are committed to maintaining an inclusive, supportive place for you to be you and do your very best work.

Ready to build the future of Simply Business with our BizOps Infrastructure team? Apply today.

About Simply Business

We insure small businesses and enable big dreams – not just for our customers, but for our people and communities too. With over 1,000,000 active insurance policies, we protect builders, bakers, landlords and more than 1,200 other trades.

We're a technology company as well as one that sells insurance. That means we build, we fail, we learn and we improve. We're a B Corp too, which recognises our strong track record of having a positive impact on people, society and the environment.

Why not check out our advert on YouTube: Simply Business TV advert 2024: 'Simply the Best'

What are the benefits of working at Simply Business?

We offer a great work-life balance where every team member has a manageable workload and the flexibility to work hybrid.

On top of the 25 days annual leave (plus bank holidays), we offer leave that suits your needs. Plus the option to buy five more days of holiday with your flexible benefits.

Our flexible parental leave allows you to approach an important time how you want – with six months full pay to the primary caregiver and four weeks full pay if you're the secondary caregiver.

Our life event leave is an extra days leave every two years for those big moments in your life like moving house or your birthday. And as a thank you to our long-serving employees we offer a two week paid sabbatical after five years of service, then four weeks off after ten years of service.

And our core benefits can put your mind at ease with private medical insurance through BUPA, that covers any pre-existing condition. And a health cash plan that covers your everyday medical expenses.

We also make sure you're compensated fairly with a competitive salary based on your experience and the market we're in. Plus the potential to earn an annual bonus based on performance.

There's access to the tools to support your personal development with programmes on our dedicated learning platform. As well as support for your mental health with access to counselling.

We'll match what you put into your pension up to five per cent. And pass on a tax-free sum that's four times your basic salary with our life assurance policy, with the option to increase it to ten times through our flexible benefit scheme

Our salary sacrifice car scheme gives you the option to buy a brand new, fully insured, and maintained car for a convenient fixed monthly amount taken from your gross salary (after 6 months service).

And our flexible benefits scheme gives you an allocated amount to use each year on benefits like critical illness cover, dental insurance, travel insurance, or a gym membership.

Ready to join us and drive our success as a high-performing team? Apply today.