Scheme Manager

3 days ago

Shrewsbury, Shropshire, United Kingdom Midland Heart Full time

We're seeking a part time Scheme Manager to join our Specialist Housing team

As a Scheme Manager, you'll be responsible for the day-to-day management of Oswestry Road, a leasehold Retirement Living Scheme for over 55s comprising of 26 bungalows residing in the picturesque town of Ellesmere, Shropshire.

Our places are leasehold schemes where residents live independently and Midland Heart manage housing/property related services. As a Scheme Manager, your responsibilities include, but are not limited to:

  • Delivering an excellent housing management service by ensuring that repairs, grounds maintenance and environmental services are coordinated effectively and delivered to a high standard.
  • Ensuring the scheme is safe for residents by completing regular compliance checks including health & safety, building safety & fire safety, in line with regulatory requirements.
  • Developing and maintaining positive relationships with our residents, interacting with them regularly to ensure their needs are understood and key messages are delivered.

This is a part time role, working 12 hours per week over a minimum of 2 days between 9am-5pm, Monday to Friday. We're happy to discuss the days of work / specific hours with the successful candidate to ensure it works for all.

This is an ideal opportunity for someone looking to top up their income or if you're seeking a new role that can work around your personal life.

Our ideal candidate?
We're looking for a person who is able to engage and communicate with a variety of people, including residents, contractors and colleagues, who is passionate about delivering a brilliant service. Your application will also demonstrate:

  • Previous experience of working in a customer facing role – experience of working with older people is preferred but not essential.
  • Previous experience of applying building safety practices such as health & safety, building safety & fire safety checks.
  • The ability to manage your time and workload effectively and be able to easily adapt to changing demands.
  • Practical IT skills, including Microsoft Office and in-house systems.
  • Level 3 Housing Management qualification or the willingness to work towards one.

Our residents value face-to-face interaction and so the successful candidate will be based on site at Oswestry Road. There may be times you're required to travel to our Birmingham City Centre office to attend training, team meetings etc.
Who is Midland Heart?
We're one team working together for our tenants. A large, ambitious housing organisation providing people with an affordable place to call home. We value people from all walks of life and strive to create an inclusive environment where you can grow your career and make an impact. We expect a lot from our people, but in return, you'll find a supportive and rewarding workplace where great people thrive.

We are proud to say we have recently been named in the Sunday Times Best Places to Work list, within the Big Organisations category (The Times).
Interested?
Click on "Candidate Information" below for a full Role Profile. Applying is easy - simply register on our candidate portal uploading a CV and Covering Letter, which show us that you have what it takes to make a success of the role.

We're proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this
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