Operations Controller

Please note the role of Operations Controller is hybrid and will require regular travel to client sites for meetings. For this particular role we will require the successful candidate to be based in the South and happy to travel across this region for up to 50% of their time.

The Role Mission & Responsibilities:

As the Operations Controller your role will focus on maximising client savings by driving supplier engagement across all categories, ensuring smooth implementation for new clients, and identifying growth opportunities with existing ones. Working closely with the Client Operations leadership team, Account Directors, and Procurement, it supports the delivery of purchasing, operational savings, and system improvements, while increasing supplier spend to meet client and business income targets.

• Support with the development of best practice blueprints for client implementations
• Work closely with the Operations Consultants to deliver on specific client project plans
• Supports to deliver opportunities for all categories synergies and cost savings
• Identify and grow profitable income streams from existing clients
• Compile and issue client facing reports that identify key market insights, performance metrics, purchasing opportunities and cost savings

The Successful Candidate Profile:

• Previous experience of working in an operational setting in the hospitality industry
• Experience of working with hospitality leadership i.e. GMs, F&B Managers, Chefs
• A good understanding of how to perform data analysis using Excel or even Power BI
• Excellent communication skills, you'll be confident engaging with customers and be comfortable building a rapport. You'll also need great internal communication skills too, able to galvanize teams around you to ensure the successful delivery of client projects
• Can demonstrate experience of working with and an understanding of financial business management i.e. have supported with the management of a P&L
• Comfortable with travel across a region, and on occasion nationally
• Full UK Driver's License

Who Are Entegra:

We are a world-class procurement partner with global reach, dedicated to helping hospitality-driven businesses thrive. As a subsidiary brand of Sodexo, we leverage extensive purchasing power and deep culinary expertise to drive savings, provide strategic procurement services, and enhance performance.

More than a traditional group purchasing organisation, we offer unparalleled access to culinary expertise, data and digital tools, advisory services, and a strong commitment to sustainability and corporate social responsibility. Our services support a wide range of industries, including restaurants, hotels, golf, senior living, leisure, education, and healthcare.

Entegra is committed to fostering a workplace where everyone feels valued, supported, and included. As part of this commitment, we strive to create an environment that respects and understands the unique experiences of our workforce.

Entegra also adheres to the principles set out in UK legislation, including the Equality Act 2010, which protects individuals from unfair treatment and promotes a supportive, inclusive work environment.

At Entegra, we are deeply committed to creating an inclusive and supportive work environment where everyone can thrive. If you require any workplace adjustments to support your success, please discuss this with any of the team along your recruitment journey, and with your line manager when you start.

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