Prviate Client Legal Assistant
1 week ago
We are looking for a proactive and organised
Private Client Administrative Assistant
to join a busy Private Client team. This is an excellent opportunity for someone who is client-focused, calm under pressure, and has exceptional attention to detail-particularly when working on probate, wills, Lasting Powers of Attorney (LPA) and estate administration matters.
You will work closely with fee-earners, supporting day-to-day file management, document production, client communication and general administrative duties within the department.
Key Responsibilities
Client Care & Communication
- Act as a friendly and professional first point of contact for Private Client enquiries
- Handle incoming calls, emails and walk-ins, ensuring clients feel supported and informed
- Schedule appointments and manage fee-earners' diaries
- Provide clear and timely updates to clients while maintaining confidentiality
File & Matter Administration
- Open new matters, carry out conflict checks and prepare engagement letters
- Organise files (digital and paper) in line with firm procedures
- Assist with ID checks and AML requirements
- Liaise with third parties (banks, HMRC, care homes, asset holders) for information
Document Preparation
- Draft standard documents such as:
- Will instruction sheets
- Probate forms
- LPA forms
- Letters to clients and third parties
Estate Administration Support
- Collate asset and liability information for probate
- Update estate accounts and asset schedules
- Prepare documentation for the Probate Registry
- Monitor key deadlines and ensure timely progression of matters
General Administrative Duties
- Photocopying, scanning, filing and post handling
- Maintain accurate data within the case management system (e.g., LEAP)
- Assist with billing, raising invoices and maintaining payment records
- Support fee-earners with ad-hoc administrative tasks as required
Skills & Experience
Essential
- Strong administrative experience, ideally within a law firm or professional services
- Excellent written and verbal communication skills
- High attention to detail and accuracy
- Ability to manage multiple tasks and priorities
- Strong IT skills, including case management systems and Microsoft Office
- Organised, reliable and able to work to deadlines
Desirable
- Previous experience in Private Client work (wills, probate, trusts, estate administration)
- Understanding of SRA compliance and confidentiality obligations
- Experience with LEAP or similar case management systems
Personal Qualities
- Warm, patient and empathetic-especially when working with vulnerable or bereaved clients
- A team player with a can-do attitude
- Professional, discreet and calm
- Driven to learn and develop within the Private Client field
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