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Senior Healthcare Support Worker
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Contribute to, support, and promote ECCHs, strategic direction, values, and culture in relation toproactive and reactive services. Communicate effectively with patients, relatives and carers, respecting patient confidentiality with privacy and respect for diverse cultural backgrounds and requirements. Participate in one-to-one meetings/clinical supervision within team as required. Participate in the learning environment.
Contribute to the clinical governance agenda through participation in clinical audit when required. Contribute to an environment conducive to effective working, respecting, and supporting thedelivery of high-quality clinical services. Contribute to change and innovation within the team. Work as part of the multidisciplinary to deliver delegated proactive interventions including reablement and conducting therapy exercises.
Support therapy staff with access/discharge home visits. Support therapy staff to deliver various activities to aid functional ability e.g. group exercises, games, and puzzles to improve manual dexterity and memory. Work in partnership with senior members of the team and ensure the care provided is of high quality.
Work with patients towards self-care and independence. Work to support families and carers. Be aware of the effects of illness on the family. Enable individuals and their families to express their feelings and preferences and take appropriateaction.
Work as part of the multidisciplinary team to deliver supportive care to patients approaching end oflife. To promote effective communication between patients, families, and carers to include participation in all decision making related to their care. Follow an agreed care plan offering a range of clinical activities to ensure best practice is delivered. Undertake personal care activities of daily living with patients.
Support and deliver aspects of activities of daily living. To include management of dietary and fluidintake, toenail care, management of continence, assisting with toileting programmes, includinguse of sheaths, catheters, and continence pads. Take, Record and Report (if outside of normal parameters) Blood Pressure, Respiration, Oxygen Saturation and Pulse rate as may be necessary using NEWS2. (National Early Warning System 2 Observation chart).
Undertake observations of skin assessments, continence, nutrition, and report back to senior colleagues. Undertake urinalysis, including collecting urine sample as directed, reporting any concerns regarding urination. Be able to participate in simple wound care, skin tear pathway, venepuncture, or collection of specimens. Participate in Health Education/training for patients, families, and carers.
Engage in personal development; maintain competence, knowledge, and skills commensurate with role. Be accountable for practice taking every reasonable opportunity to sustain and improve knowledge and competence. Provide information as required to complete outcome measures on admission and discharge. Maintain legible, accurate and contemporaneous patient records in accordance with ECCH Policy.
Report any changes in patients condition to a registered Health Care Professional. Take responsibility for the safe use of clinical equipment. Contribute to the effective use of resources. All roles within East Coast Community Healthcare CIC (ECCH) require staff to demonstrate our Values and Signature Behaviours in the care and service they provide to patients, service users, stakeholders, and colleagues.
All members of staff should consider these as an essential part of their job role. Our Values outline the core behaviours that we can all achieve and are summarised as an acronym within the word CARE. These stand for: Compassion, Action, Respect and Everyone. Underpinning our Values are our Signature Behaviours which highlight by taking the right actions we continue to build a strong culture.
Our four Signature Behaviours are: Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together.
