Workplace and Facilities Manager

Are you ready to lead the delivery of safe, efficient, and future-focused workplaces? As our Workplace and Facilities Manager, you'll oversee the full spectrum of facilities services across our South West offices, ensuring compliance, safety, and excellence in every aspect of our workspaces.

This is a dynamic leadership role where you'll collaborate with internal teams and external partners to create safe, welcoming, and productive environments for our colleagues and customers.

Key Responsibilities:

• Manage hard and soft services, including procurement, contractor performance, and service delivery.
• Lead health and safety compliance, audits, and risk management across our sites.
• Oversee workplace operations, ensuring sufficient cover and smooth day-to-day running.
• Support carbon reduction initiatives and monitor environmental data to align with LiveWest's sustainability strategy.
• Drive continuous improvement in facilities processes and systems.
• Lead and mentor a dispersed facilities team, fostering a culture aligned with LiveWest's values.
• Deputise for the Head of Workplace and Facilities when required.

Why Join LiveWest:

At LiveWest, we're more than just a housing provider — we're a community of people working together to create a home for everyone. We're proud to invest in our people, our places, and our planet.

When you join us, you'll benefit from:

• A values-led organisation that puts people first.
• A flexible hybrid working model.
• Opportunities for professional development and career progression.
• A strong focus on sustainability, wellbeing, and innovation.
• A collaborative culture where your ideas and leadership make a real impact.

This role is being offered on a full time basis working 37 hours per week. This is a hybrid position working 2 - 3 days per week in the office. This role will require travel to all three of our main offices in Exeter, Weston-Super-Mare and Tolvaddon, as this role has line management responsibility in each site.

For further information about this role, and LiveWest, please view our candidate information pack.

To be successful in your application for the role of Workplace and Facilities Manager, you will have the essential skills and experience for a level 3 role (please see candidate information pack) and the following role specific skills and experience:

• Has proven experience managing facilities or property-related services.
• Understands hard and soft service delivery, health and safety legislation, and compliance.
• Has strong leadership and people management skills.
• Is confident managing budgets, procurement, and contractor relationships.
• Is passionate about sustainability and continuous improvement.
• Holds a full driving licence and access to a vehicle.
• Ideally has relevant FM qualifications, IOSH/NEBOSH, or membership of MIWFM/ARICS (desirable).

Please note: This role is not eligible for a CoS. Applicants must have the right to work in the UK for the full duration of the role without requiring a CoS.

Our Reward and Benefits:

• Working Style: Hybrid working with 2 - 3 days in the office to support your work/life balance. *remove if scheme or office based
• Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles).
• Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme.
• Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.
• Learning and Development: Invest in your future with ongoing personal and professional growth opportunities.
• Family Support: Policies designed to help you balance work and family life, including a new child payment.
• Wellbeing Matters: Prioritise your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.
• Smarter Travel: Save with our Cycle to Work and Car Benefit schemes.
• Giving Back: Up to four paid volunteering days a year to support our communities.

About Us:

At LiveWest, we are united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal.

Our values guide everything we do - from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of LiveWest, and we believe that we achieve more when we deliver together.

As one of the largest employers in the South West, our team of 1,800 talented colleagues provides a wide range of services to our 80,000 customers. We are passionate about nurturing local talent and creating opportunities for people within the communities we serve.

We are committed to supporting our colleagues, giving them the autonomy and encouragement they need to thrive and reach their full potential. Together, we are building brighter futures for everyone.

Inclusion at LiveWest:

At LiveWest, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe that our differences drive innovation, creativity, and excellence, and we strive to create an environment where all colleagues can thrive. As a proud member of Inclusive Employers, a Disability Confident Employer, and a signatory of the Armed Forces Covenant, we are dedicated to supporting all our colleagues and ensuring that our workplace is welcoming and accessible to all.

We welcome individuals of all backgrounds, experiences, and perspectives to join our team. LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels.

Join us in our mission to create vibrant and inclusive communities. Make a difference with LiveWest, where every voice is heard, and every contribution is valued.

You can read more about Inclusion at LiveWest by visiting our website.