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Ecology Community Branch Manager
2 hours ago
Be a Pioneer with Ecology Building Society
Are you ready to be a pioneer?
If you're passionate about people, community, and positive impact – and you're excited by the chance to lead Ecology's very first Community Branch – we'd love to hear from you.
We are now recruiting for our very first Ecology Community Branch Manager in Porth
Help shape the future of ethical banking in Wales.
This is a once-in-a-career opportunity to lead the very first Ecology Community Branch – our pioneer branch in Porth.
Never heard of us? Don't worry At Ecology Building Society, we exist to do things differently. In a world that doesn't always add up, we use the power of finance to help people, communities, and the planet thrive. Our Community Branch model is an innovative, people-first way of delivering value locally – bringing ethical finance, practical support, and positive impact right into the heart of the community.
Now, we're looking for a passionate, community-minded Ecology Community Branch Manager to bring this vision to life.
About the role:
As Branch Manager, you'll take full ownership of the Porth Community Branch experience – leading a small team, building strong local partnerships, and ensuring every visitor feels supported, welcomed, and valued.
You'll be the face of Ecology in the community, helping to raise awareness of our mission, supporting customers with their savings and mortgages, and working with local organisations to deliver real, positive impact across Rhondda Cynon Taf.
This is a key role in the success of our new branch model – your ideas, energy, and leadership will help shape how Ecology grows in the future.
You can view the full job description and requirements of the role on our website: or contact [email protected] with any queries.
What you'll be doing:
• Lead and inspire the branch team, creating a warm, supportive and professional environment
• Ensure the branch operates safely, securely, and in line with Ecology policies
• Build strong relationships with local organisations, partners, and community groups
• Raise the profile of Ecology and our ethical products in the local area
• Support customers through reviews, outbound calls, and tailored conversations
• Oversee community activity, including information sessions and the Branch Community Grant process
• Work closely with Head Office teams to ensure smooth operations and strong collaboration
• Represent the pioneer branch in future branch rollout projects
Most importantly, you'll help make Ecology's values real for the people of Porth and beyond.
Who we're looking for:
Essential:
• A positive, can-do attitude that reflects Ecology's values
• Strong customer focus and communication skills
• Excellent organisation and attention to detail
• Confidence using your initiative to solve problems
• Experience in financial services and customer service
• Welsh speaking
Desirable:
• Knowledge of savings and mortgage products
• Good IT skills (Word, Excel, etc.)
This is a role for someone who believes in ethical finance, community connection, and doing business in a better way.
Why join Ecology?
Because here, you're not just managing a branch – you're building something new.
You'll be part of an organisation that:
• Champions fairness, openness, responsibility, cooperation and activism
• Cares deeply about people, communities, and the planet
• Encourages you to Own Your Impact, Deliver Together, Lead With Care, and Dare To Be Different
• Empowers you to make meaningful, local change
Our Benefits:
- Salary. We're committed to paying our people fairly for the role they undertake and are an accredited Living Wage employer.
- Holiday. You'll get 25 days plus Bank Holidays, and after a qualifying period you'll be able to purchase up to an additional 5 days leave.
- Pension. We know how important it is to save towards your future, that's why we'll contribute 8% into your pension and you'll contribute a minimum of 1%.
- Performance Related Pay. After a qualifying period, you'll be included in our discretionary performance related pay scheme.
- Wellbeing. Positive health and wellbeing enables you to thrive as an individual. Employees have access to our Employee Assistance Programme, with a range of health benefits and support to suit your lifestyle.
- Life Insurance. We will provide death-in-service life insurance of 4 x your basic contractual salary.
- Community Days. We encourage our colleagues to take 3 days paid leave to support community and environmental initiatives aligned to our mission.
Our interview process:
• Initial call
• Face-to-face interview
We are an equal opportunities employer, and we are committed to promoting a diverse and inclusive community, where you can belong and succeed as your whole self. We value diversity in terms of gender, race, age, faith, disability, and sexual orientation but also in personality and thinking style. We see the uniqueness you'll bring to us as a real source of strength.
Apply now and help shape the future of ethical banking in Porth and beyond. Please submit a CV and cover letter with your application.
