Security Operations Manager

About us

We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. 

Great journeys start with Trainline  

Now Europe's number 1 downloaded rail app, with over 125 million monthly visits and £5.9 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco-friendly and affordable as it should be. 

Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high-speed journey. 

Introducing the Trainline Security Team

Join our dynamic team, where we focus on designing, implementing, and monitoring security controls to ensure a robust security posture in a fast-evolving environment. As part of our mission to continuously improve and mature Trainline's security capabilities, we work in close collaboration with cross functional teams, including Cloud Engineering, SRE, Platform Engineering, and more, to integrate the latest technologies and best practices into our products.

You will play a critical role in safeguarding all digital channels that collectively generate billions of pounds in annual ticket sales, ensuring that our systems stay secure, resilient, and innovative in the face of evolving threats.

This role will contribute to the development of the team, at a high pace to execute the team's vision. We're looking for an experienced candidate who can prioritise well and can communicate clearly and compellingly.

In this role as the Security Operations Manager, you will...

• Lead a team of analysts and engineers

• Be training and mentoring junior team members

• Guide threat intelligence activities and share updates with stakeholders

• Implement and maintain security tools used in the security operations space

• Automate security processes to streamline security detection and response workflows

• Explore new approaches to keep trainline secure

• Partner with engineering and platform teams to detect, analyse, and remediate vulnerabilities in systems and applications

• Ensure vulnerabilities are mitigated effectively and implement permanent fixes to prevent reoccurrence

• Be a security advocate, fostering a culture of security awareness across engineering and business teams

• Act as the primary interface between security operations, Incident management and wider teams, ensuring seamless collaboration on security initiatives

• Provide clear documentation, reports, dashboards, and metrics to communicate application security status and progress

• Stay up to date with emerging threats, vulnerabilities, and best practices in security

• Identify opportunities to enhance security processes and implement innovative solutions to improve resilience and efficiency

We'd love to hear from you if you have...

• A deep understanding of identifying, assessing, and mitigating security risks in organisations

• Experience managing and using security testing tools such as SIEM, EDR, WAF and vulnerability scanning solutions

• Direct experience with security incident management

• Proven ability to manage teams of analysts and engineers

• Familiarity with industry standards and frameworks such as OWASP, PCI DSS, ISO 27001, and GDPR.

• Experience with identifying and managing security risks, including conducting risk assessments.

• Working knowledge of regulatory compliance standards and frameworks.

More information:

Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family-friendly benefits. 

We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one 

We're operate a hybrid model to work and ask that Trainliners work from the office a minimum of 60% of their time over a 12-week period. We also have a 28-day Work from Abroad policy.

Our values represent the things that matter most to us and what we live and breathe everyday, in everything we do: 

• Think Big - We're building the future of rail 

• Own It - We focus on every customer, partner and journey 

•   Travel Together - We're one team 

• Do Good - We make a positive impact 

We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated.

Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn, Instagram and Glassdoor