Online Officer

Ref No:

ONO

Department:

Communications and marketing

Location:

Kendal LA9, UK

Salary:

£34,561 to £40,187 pa pro rata

Employment Type:

Permanent

Status:

Full Time

Closing Date:

11 Nov 2025

We're looking for an Online Officer to take the lead on managing our websites, intranet and wider online presence. You'll be at the heart of our digital delivery - making sure our content is relevant, accessible and engaging, and that our platforms support the needs of all our audiences and teams.

What's it like to work here?

Our people of the Park are passionate about the landscape and proud of the work we do to look after it and help people enjoy it. We are innovative and agile in our approach to work, ensuring we get the best from our resources.

We're a medium size organisation, which puts us in a good position to be adaptive and able to act on our decisions. Whatsmore, our staff know each other and can quickly form workplace relationships to make great team players and problem solvers.

This is a chance to play a key role in how we connect with millions of people online - whether they're planning a visit, making a planning application, learning about our work, or engaging with the National Park in new ways. You'll be part of a small, friendly, forward-thinking Communications team, working in one of the most inspiring landscapes in the UK.

We operate a hybrid way of working combining working from home and days at our office base at Wayfaring House, Kendal. You'll be provided with a laptop to enable you to access our secure IT network when working remotely.

The role

Your main duties and responsibilities will be to:

• Manage the Authority's websites and online presence: you'll oversee our main website, intranet and microsites - keeping them fresh, functional and user-friendly.
• Digital Innovation: you'll explore new technologies and partnerships to help us reach more people
• Online Service Delivery: you'll work with teams across the Authority to make sure our digital platforms meet business and statutory needs
• Performance and insight: you'll use data and analytics to monitor performance, inform improvements and shape future digital projects.
• You'll play a key role in the wider Communications team to deliver our strategy.

About you

This opportunity would suit someone who has:

• A solid grounding in website management and CMS platforms
• A creative eye for content and a passion for making it work online
• Strong technical and analytical skills, with experience using tools like Google Analytics
• A collaborative approach, with the confidence to lead training and support colleagues
• A curious mindset and a drive to keep learning and improving.

Please read the attached role profile for the full person specification on this post.

About us

The Lake District National Park Authority looks after this unique corner of England and UNESCO World Heritage Site. We encourage people to protect, connect and grow as well as supporting those who live and work here. Our staff include rangers and field workers, advisers at our visitor centres, planners and ecologists.

Working with us, you'll enjoy

• Generous Local Government Pension Scheme
• Electric car and Cycle to Work schemes
• Paid time off so you can volunteer
• Subsidised healthcare scheme
• Commitment to wellbeing

See our website for a complete list of our employee benefits.

We're happy to talk about flexible working – let us know if you want to find out more.

Contact

For an informal chat and to find out more, please contact Sarah Calderbank, Head of Communications and Engagement on

We reserve the right to close this advert early should we receive sufficient applications, so please apply early to avoid missing this opportunity.

Interviews will be held on Friday 21 November in Kendal.

Diversity and Inclusion

As an equal opportunities' employer, the Lake District National Park Authority is committed to the equal treatment of all current and prospective employees and does not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

Disability Confident Employer

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. By 'minimum criteria' we mean that you must provide evidence in your application which demonstrates that you meet the level of competence required under each of the essential criteria, as well as meeting any of the qualification, skills or experience defined as essential.