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Senior Business Management Director

2 weeks ago

London, Greater London, United Kingdom Worldpay Full time £50,000 - £100,000 per year

Senior Business Management Director - (Maternity Cover)

Please note, this is a 12month FTC

Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.

About the team

We are seeking an accomplished and visionary Senior Business Management Director to serve as a key strategic leader within our SMB/SMBi Group, driving our business performance, supporting and driving integration and delivering seamless execution with precision and impact in the leadership team of a growing segment.

The Worldpay SMBi Group is a dedicated division within Worldpay focused on empowering small and medium-sized businesses through online and instore payment solutions, leveraging technology and best in breed capabilities to help merchants thrive. With a mission to streamline commerce for SMBs, the group plays a vital role in helping clients adopt and optimize Worldpay's technologies across online, in-store, and mobile channels.

Leveraging Worldpay's global infrastructure—which processes over 150 million transactions daily across 135 currencies—the SMBi Group specializes in integration planning, operational enablement, and scalable growth strategies tailored to the unique needs of businesses from £50k of card turnover to £50m. This team serves as a key driver of innovation and efficiency, ensuring SMBs can compete and thrive in an increasingly digital marketplace.

What you'll own

Leadership communications and Stakeholder management

  • Drive team integration: Foster cross-functional collaboration within SMB teams and across Worldpay, building strong relationships with senior leaders in other business and functional areas to ensure strategic alignment of projects
  • Lead Executive Communications: Lead or support on the creation and delivery of internal and external presentations, as well as All Hands and Leadership meetings, organisational announcements, and leadership communications
  • Executive Support: Partner with the General Manager, SMB International, to prepare and deliver Executive and Board-level presentations, effectively communicating strategic priorities, business performance, future plans and strategic initiative updates
  • Champion the SMBi Story: Develop and share compelling content to excite, engage, and inform audiences across various channels and media, actively promoting the achievements and vision of the SMB International business
  • Cultivate Team Pride & Engagement: Proactively identify opportunities and initiatives to generate pride and excitement among team members and broader stakeholders, reinforcing a positive and high-performing culture

Business Performance

  • Stakeholder Relationship Management: Build and maintain strong partnerships with key stakeholders, particularly across the Commercial and Functional teams, to ensure strong focus on business performance and execution
  • Continuous improvement leadership: Identify and drive opportunities for continuous improvement, shaping or leading execution plans to deliver measurable, value-add outcomes.
  • Performance Monitoring: Collaborate with Commercial, Finance and Data teams to develop and monitor comprehensive budget and performance plans. Implement processes to monitor and track performance, ensuring teams proactively address variances and course-correct as needed.

What you bring

  • Proven experience leading consulting teams on complex engagements for customer, including managing timelines, coaching junior team members, coordinating internal experts, ensuring quality of analysis and deliverables, and developing trusted client relationships
  • Comprehensive knowledge in areas such as rapid performance improvement, strategic plan review/development, due diligence, and implementation
  • Excellent problem-solving capabilities and strong knowledge of financial analysis
  • Ability and willingness to develop new client relationships and support new business opportunities; self-starter mindset
  • Strong verbal and written communication skills (e.g., presentations, memos)
  • Team-oriented and collaborative approach; outstanding listening skills and ability to manage through influence
  • Ability and curiosity to learn and adapt in an ever-changing environment to meet client needs
  • Team player and leader, open-minded, with cultural awareness and sensitivity

What makes a Worldpayer

What makes a Worldpayer? It's simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We're dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we're determined, always staying open – winning and failing as one.

Does this sound like you? Then you sound like a Worldpayer.

Apply now to write the next chapter in your career.