Commis Chef

JOB OVERVIEW

Line Manager: Head Chef

Job Purpose/Summary: Under the direction of the Head Chef prepares food in accordance with SME policies and Procedures and local hotel standards.Promotes the desired work culture around the Winning Ways; Do the right thing, Show we care, Aim higher, Celebrate difference and Work better together in order to create "Great Hotels Guests Love".

Key Responsibilities;

· Assists with the preparation, presentation, decoration and menu dishes including:

· Meat dishes and meat marinades

· Fish, shell fish and sauces for fish and shell fish

· Garnishing techniques and methods of service for fish

· Pastry, cakes and yeast goods

· Petit fours and desserts

· Prepares Regional Dishes appropriate to the hotel menu, location and guest mix.

· Buffet Food

· Communicates to his/her superior any difficulties, guest or internal customer comment and other relevant information.

· Attends and participates in daily briefings and other meetings as scheduled.

· Prepares in advance food, material and equipment needed for the service.

· Cleans and re-sets his/her working area.

· Adheres to the Health and Safety Policy and Food Safety Policy

FINANCIAL RETURNS

· Control supplies and minimize wastage

PEOPLE

· Comply with hotel rules and regulations and provisions contained in the employment handbook.

· Comply with company grooming and uniform standards.

· Comply with timekeeping and attendance policies.

· Actively participate in training and development programs and maximise opportunities for self

development.

· Comply with the company corporate code of conduct at all times.

· Familiarise yourself with our winning ways which link to the desired behaviours that we expect all our employees to display.

· Perform other tasks at the level of the role as directed by your line manager in pursuit of the achievement of business goals.

· Have the desire and ability to improve your knowledge and abilities through on-going training.

· Ability to work as part of a diverse team with colleagues from different viewpoints, cultures and countries.

GUEST EXPERIENCE

· Demonstrate service attributes in accordance with industry expectations and company standards to

include:-

· Being attentive to guests

· Accurately and promptly fulfilling guest requests

· Understand and anticipate guest needs

· Maintain a high level of knowledge which will enhance the guest experience

· Demonstrate a service attitude that exceeds expectations

· Take appropriate action to resolve guest complaints

· Appreciate the dynamic nature of the hotel industry and extend these service attributes to all internal customers.

· Be able to promote the hotel (and RBH generally) products and services.

· Maintain a high level of product and service knowledge about all RBH hotels in your region.

RESPONSIBLE BUSINESS

· Demonstrate an understanding and an awareness of all policies and procedures relating to Health,

Hygiene and Fire Life Safety.

· Familiarise yourself with emergency and evacuation procedures.

· Ensure all security incidents, accidents and near misses are always logged in a timely manner and

brought to the attention of your line manager.

· Proactively pursue all practices in line with Company environmental and energy saving initiatives.

· Ensure Hotel Policies and Procedures are adhered too, such as:

• Use the staff entrance and report for duty on time
• Wear the correct uniform at all times in the prescribed manner
• Work harmoniously with other team members – respecting their problems and pressures
• Attends meetings and training required by Night Manager.
• Assists colleagues to perform similar or related jobs when necessary.
• Accepts flexible work schedule necessary for uninterrupted service to hotel guests
• Maintains own working area and materials clean, tidy and in good shape; reports defective materials and equipment to appropriate person within the hotel.

· Perform other duties as assigned.

· Continuously seeks to endeavour and improve the department's efficient operation, and knowledge of own job function.

Job Types: Part-time, Permanent

Pay: From £12.21 per hour

Benefits:

• Company pension
• Discounted or free food
• Employee discount
• Free parking
• On-site parking

Work Location: In person