Modernisation Field Manager

Location: Addlestone, England, United Kingdom

Job ID: 84790

We Elevate... Quality of urban life

Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you'll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respect both among colleagues and for the world around us. By joining us, you don't just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.

Join us as a

Modernisation Field Manager
Your main responsibilities

The Modernisation Field Manager has responsibility for the field-based activities throughout their prescribed geographic area. Responsible for providing full supervisory support to installation engineers, whilst working to agreed targets including, field efficiency, quality, customer satisfaction and health & safety.

The Modernisation Field Manager is responsible for supervising the installation process and ensuring that the necessary measures to reach installation targets are in place. Their primary aim is to deliver the completed product to the customer within the parameters set, ensuring costs and quality are not compromised in doing so.

• Plan and coordinate direct activities of the Engineers in his/her group to deliver the Company's business objectives (i.e. customer satisfaction, operational results, quality, efficiency metrics etc.)
• Proactively and promptly address any problems that arise on site
• Analyse root causes for any deviations from business plan/product and ensure follow up corrective actions/submission of CARs
• Responsible for actioning and closing out retrofits
• Site checks, pre pull and prior to start on site
• Safety audits, SAFE and near miss reporting all in line with the safety manifesto
• Accurately maintain on a weekly basis, SAP and Work to lists (WTLs) in conjunction with admin team
• Raising and chasing all claims requests via the claims co coordinator, and return of materials to group when required
• Timely planning and organising of all deliveries of materials and tooling to site
• Induction of new fitters/trainees
• Raising of all standard letters with admin team
• Maintaining contract tracking sheets
• Booking of all tests/re checks/technical assists and closing out items identified on OILs.
• Timely submission of all handover documentation
• Handover of completed lifts to customer and EI, adhering to company processes
• Regular site visits to check progress of installation and discuss any issues with the customer
• Ensure all fitters and Sub Contractors are fitter certificated
• Regular coordination meetings with Projects Managers
• Management of all PPE and workwear for Fitters and Sub Contractors
• Management of fitter's hand tools
• Maintaining inputs/outputs in Supervisor app
• Accident investigations and submission of accident reports
• Approval of all submitted CARs prior to submitting to admin for processing
• Timely submission of all day works and variation orders to the Projects Manager
• Actively promote a safety culture by being a role model for safe working practices and ensuring the application of health and safety guidelines by direct employees and sub-contractors
• Build relationships with customers by acting as point of contact and establishing regular communication to ensure that customer expectations are managed, and any issues can be resolved efficiently and effectively
• Follow the Fulfilment + process to develop and promote the company installation plan to the required high standard
• All employees are required to work in accordance with established Company Occupational Health and Safety policies and procedures to ensure compliance with current Irish legal requirements and Schindler Group safety requirements.
• Employees will be required to contribute to the Company safety objectives, where necessary by maintaining/monitoring current safety systems under their direct control and implementing agreed changes (where applicable) to Schindler Ltd occupational health and safety management system.
• Any duties assigned by the Projects Manager or Regional Construction Director which are deemed necessary and in the best interests of the company.
• All employees are required to work in accordance with established Company Occupational Health and Safety policies and procedures to ensure compliance with current UK legal requirements and Schindler Group safety requirements.
• Employees must comply with Company Health & Safety requirements and set a personal example of safe behaviour.
• Employees will be required to contribute to the Company safety objectives, where necessary by maintaining/monitoring current safety systems under their direct control and implementing agreed changes (where applicable) to Schindler Ltd occupational health and safety management system.

What you bring

Experience Required:

• NVQ or HND
• Proven experience as an installation engineer
• Experience of managing a small team
• Successful track record of achievement and delivery

Personal Qualities for the Position:

• Have the creative ability, energy and drive to develop and implement strategies to meet and exceed financial and non-financial objectives
• A good commercial awareness, being able to mitigate problems arising
• Excellent communication, customer service and man management skills
• A working knowledge of SAP processes is desirable
• Sound lift knowledge and ability to read and understand technical drawings
• Ability to plan, organise and follow up to ensure compliance to agreed action plans
• Innovative and proactive approach to work
• High attention to detail
• Ability to work under pressure

What's in it for you?

• Join our purpose-driven organization. Help shape an industry in which two billion people rely on our products and services every day.
• Your development matters to us. We help you grow by offering the support you need to develop your skills and access a rewarding and fulfilling career.

• Thrive in a diverse and supportive culture. Through local and global initiatives, we promote a culture of inclusion which celebrates diversity and ensures that everyone feels valued.

• Generous Holiday allowance

• Competitive base salary
• Competitive Pension
• Single Option Private Healthcare (BUPA)

We Elevate… Your Career

Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.

Are you ready to embark on a new journey? Join #TeamSchindler

Discover more on our career website.

At Schindler Group we value inclusion and diversity, and practise equity to create equal opportunities for all. We endeavour that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, colour, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health or disability.

Any unsolicited application from Recruitment Agencies is deemed to be rejected and does not constitute in any manner an offer from a Recruitment Agency.

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