Key Account Manager

Description
Key Account Manager - Humber and North East

About Astellas
At Astellas we are a progressive health partner, delivering value and outcomes where needed.

We pursue innovative science, focusing initially on the areas of greatest potential and then developing solutions where patient need is high, often in rare or under-served disease areas and in life-threatening or life-limiting diseases and conditions.

We work directly with patients, doctors and health care professionals on the front line to ensure patient and clinical needs are guiding our development activities at every stage.

Our global vision for Patient Centricity is to support the development of innovative health solutions through a deep understanding of the patient experience. At Astellas, Patient Centricity isn't a buzzword - it's a guiding principle for action. We believe all staff have a role to play in creating a patient-centric culture and integrating an awareness of the patient into our everyday working practices, regardless of our role, team or division.

We work closely with regulatory authorities and payers to find new ways to ensure access to new therapies. We deliver the latest insights and real-world evidence to inform the best decisions for patients and their care-givers, to ensure the medicines we develop continue to provide meaningful outcomes.

Beyond medicines, we support our stakeholder communities to drive initiatives that improve awareness, education, access and ultimately standards of care.

The Opportunity
This is a 12-month FTC role that ensures seamless patient access to all Astellas Urology products through strong account management and well-executed plans across the territory. It focuses on growing the urology portfolio within each account to improve sales, market share, and profitability.

Acting as a trusted expert, the position brings deep product, therapeutic, and payer knowledge, along with an understanding of local and regional dynamics.

It involves developing and implementing effective account plans, building strong long-term relationships with key customers, and supporting them in ways that benefit patients, the customer, and Astellas. Collaboration with internal teams is essential to remove obstacles, execute plans successfully, and ultimately exceed targets.

Hybrid Working
At Astellas we recognise the importance of work/life balance, and we are proud to offer a hybrid working solution allowing time to connect with colleagues at the office with the flexibility to also work from home. We believe this will optimise the most productive work environment for all employees to succeed and deliver. Hybrid work from certain locations may be permitted in accordance with Astellas' Responsible Flexibility Guidelines.

Responsibilities And Accountabilities

• Being accountable for delivering the sales target for your territory, being recognised as the local NHS expert and simplifying the evolving NHS landscape.
• Maintaining strong relationships with key NHS stakeholders across all levels—including primary, secondary, tertiary, and payer settings—while developing and owning your territory business plan, influencing the regional account plan, and feeding into the national plan.
• Developing the local sales forecast and contributing to the regional forecast, while supporting the RBM in creating and delivering the regional business plan.
• Achieving territory sales targets by driving call rates, coverage, and frequency with identified customers, engaging payors, tertiary and secondary care physicians, hospital nurses, pharmacists, GPs, primary care clinical pharmacists, ANPs, and other relevant decision makers.
• Reviewing and updating value and access account plans in line with NHS and local health economy changes, developing and executing local value propositions with clinical and payer stakeholders, and creating an optimal access environment for advocates championing speciality brands.
• Leveraging MAx tools and resources to build the case for change, developing implementation plans to commercialise pathways and guidelines, and challenging restrictive guideline positions.
• Identifying and building relationships with clinical and non-clinical decision makers, aligning products and services to their needs, and creating multi-layer influencer maps.
• Providing market insights to the regional team, creating and implementing advocacy development plans, and ensuring key customers are endorsing treatment in first- or second-line positions.
• Collaborating on ad hoc projects with colleagues across sales and head office functions, being responsible for your own compliance, and helping embed a strong compliance culture across the region and wider organisation.

Essential Knowledge & Experience

• Sales vs. target
• Market share and market growth
• Performance vs. agreed business plan objectives
• Quality and content of account plans
• Positioning of treatment within local protocols
• Agree percentage of activity focused on target customers in target accounts
• In call quality and the ability to implement the campaign
• Adherence to Veeva minimum standards, expenses policy and HR policies and procedures
• Adherence to LMS training
• 100% Management of own budget

Preferred Knowledge & Experience

• Previous experience of success as a KAM working at primary, secondary care and payer level.

Education

• Life science degree or equivalent.

Additional Information

• The is a 12 month FTC position based in the Humber or North East.
• This position follows our hybrid working model. Role requires a blend of home and a minimum of 1 day a quarter in our Addlestone office. Flexibility may be required in line with business needs. Candidates must be located within a commutable distance of the office.
• The role is field based with some travel within the UK and internationally (including overnight stays).
• Willing to work additional hours and/or travel as reasonably required by the business.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Beware of recruitment scams impersonating Astellas recruiters or representatives. Authentic communication will only originate from an official Astellas LinkedIn profile or a verified company email address. If you encounter a fake profile or anything suspicious, report it promptly to LinkedIn's support team through LinkedIn Help.