Business Support Officer

7 hours ago

Gosport, Hampshire, United Kingdom PCC External Site Minimal Template Full time £26,403 - £28,142

Business Support Officer (Part-Time) 

Location: Town Hall, Gosport
Hours: 18.5 hours per week, Monday to Friday 

Salary: £26,403 to £28,142 (pro-rata)
Contract Type: Part-Time, Permanent

Join our dynamic Streetscene team at Gosport Borough Council

We are seeking a highly organised and proactive Business Support Officer to provide essential administrative and operational support to our Streetscene service. This is an exciting opportunity for someone who thrives in a busy, customer-focused environment and wants to make a real difference in the local community.

Key Responsibilities:

  • Provide effective business support and ensure a customer-focused service.
  • Maintain accurate records of public enquiries.
  • Operate as a radio contact for 'Council Base' communications.
  • Assist in updating web content in coordination with Streetscene Managers.
  • Manage pitch booking systems, liaising with local clubs and handling invoicing.
  • Support DSO operations by processing timesheets, ordering materials, and providing general administrative support.
  • Process orders and invoices via our procurement systems.
  • Ensure compliance with council data and information policies.
  • Handle customer queries and complaints professionally.
  • Adhere to all Health & Safety, Equal Opportunities, and Safeguarding policies.

What We're Looking For:

  • Strong IT skills, particularly in Microsoft Office (Word, Excel).
  • Excellent organisational and time management abilities.
  • Experience working in a busy office or customer service environment.
  • Clear communication and interpersonal skills.
  • Ability to work independently and use initiative.
  • NVQ Level 2 in Business Administration or equivalent.
  • Experience with local government systems or procedures.

What We Offer:

  • A supportive and friendly team environment.
  • Opportunities for learning and development.
  • Flexible working arrangements.
  • Local Government Pension Scheme.
  • A role that supports the community and makes a visible impact.

If you're passionate about administrative excellence and ready to support vital council services, we'd love to hear from you.

How to apply

To make sure your application is above the rest, please review the "job description" and "how to apply" to ensure your application matches the requirements of the role.  Please ensure you fully read and follow the guidance so you can demonstrate how you meet the criteria under "person specification on the "job description". 

PLEASE DO NOT JUST SUBMIT A CV.

Please ensure you refer to the "how to apply" document when you complete your application as there is information in there that you need to include and evidence in your application for this role. This is really important or you are likely not to be short listed. 

Email your submission to 

Closing date for receipt of completed submissions 19 December 2025.

Interview dates to be confirmed.

Job Description

How to Apply

Application Form

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