Group Head of Referrals, Commissioning, and Partnerships

Group Head of Referrals, Commissioning, and Partnerships

Location: Harborne B17 9AT

Hours: 35-hours per week (hybrid working)

Salary circa £41,000 per annum

Are you interested in a Group Head of Referrals, Commissioning, and Partnerships position working for a business specialising in housing, care and support for people with visual impairments, and other specialist needs? This new position will provide the successful candidate with an opportunity to make their mark in helping us to achieve our ambitious but realistic plans for further business development and growth.

This role leads our commissioning relationships, manages all referrals and call-offs from local authority frameworks, monitors portals daily, and carries out person-centred assessments to ensure timely placements, and reduced voids and spaces in our services.

As an inclusive, forward-thinking business, we take pride in our approach in investing in our people and are looking for a highly competent and motivated professional to join us. The business is keen to recruit someone who wants to excel in their role and play a key part in our Business Growth Strategy.

The role is hybrid and is based in Harborne. We apply a flexible approach to working patterns to ensure a better work-life balance for staff.

Key responsibilities for the role are:

• Register and manage framework agreements with local authorities
• Monitor referral portals daily and respond to opportunities
• Lead on all new referrals, call-offs and matching individuals to vacancies
• Carry out person-centred assessments of support needs
• Support smooth transitions for individuals entering services
• Build strong relationships with commissioners and care managers
• Produce costings for support packages and secure funding agreements
• Reduce voids and support sustainable organisational growth
• Bid for and write compelling tenders for new services.

You will be a great fit if you have:

• Experience in care commissioning, referrals, placements or tender submissions
• Background in learning disability, visual impairment or complex-needs services
• Ability to assess individuals' support needs
• Experience costing support packages
• Partnership development and management
• Strong written and communication skills
• A full UK driving licence.

Our benefits include:

• 23 days Annual Leave (After your second year of service one additional day, subject to a maximum of five additional days) + 8 Bank Holidays
• Salary sacrifice scheme
• Paid birthday leave
• Employer pension contribution
• Staff discount scheme
• Employee Assistance Programme
• Long Service Awards
• Ongoing training with support and development opportunities

New Outlook Housing Association and Vision Homes Association are well-respected organisations and have joined forces in supporting and caring for people with visual impairment and complex needs. We are proud of the work we do for the people we support, so if you can help us build on our successes, enjoy being part of a small team, and have a positive outlook, then we would like to hear from you.

About Us:

New Outlook has been providing services to visually impaired people for over 170 years. Starting out in 1846 as part of the Birmingham Royal Institution for the Blind (BRIB), becoming a standalone housing association in 1997. Since then, New Outlook Housing Association (NOHA) has gone through several changes to become the organisation it is today.

Vision Homes Association has been providing support to vulnerable adults for over 30 years, specialising in providing support to people with complex needs. VHA is a charity, registered with the Charity Commission and its care provision is regulated by Care Quality Commission.

How to Apply:

Please send your CV and a covering letter stating 'what qualities and experience you can bring to the role' to us:

For more information and Job Description please visit our website or contact HR on /

Closing Date: 2nd January 2026. Please note, we are actively reviewing applications and may close this advert early if a successful candidate is found.

Interviews: Interviews will take place on 8th January 2026

New Outlook and Vision Homes Association are Equal Opportunity Employers

No agencies.

Job Types: Full-time, Permanent

Pay: £41,000.00 per year

Benefits:

• Additional leave
• Casual dress
• Company events
• Company pension
• Employee discount
• Sick pay

Experience:

• commissioning, referrals & bid writing: 2 years (required)
• costing support packages: 2 years (required)
• background in LD/VI or complex needs: 2 years (preferred)
• strong written and communication skills: 2 years (required)

Licence/Certification:

• Level 5 qualification in social care, degree or equivalent (required)
• Full UK Driving Licence (required)

Work Location: In person