Technical Surveying Manager

Trading since 1989, e.surv Chartered Surveyors is the UK's number one residential surveyor and the largest provider of property risk expertise and residential surveying services. To put it into numbers, we complete more than one property inspection every 12 seconds and employ over 600 surveyors from Land's End to John O'Groats and Northern Ireland. This gives us the flexibility to offer nationwide coverage combined with invaluable local knowledge.

We're part of the LSL Property Services Group PLC, which includes household names Your Move and Reeds Rains as well as the mortgage network PRIMIS. We work with lenders, intermediaries, social housing entities and estate agents in addition to private customers.

We are now recruiting a Technical Surveying Manager (specialising in Technical Lending) for a permanent position.

Role Purpose :-

This role delivers strategic technical leadership for e.surv, our lender clients, and customers by providing expert guidance on industry standards, valuation practices, and regulatory compliance. You'll play a vital role in risk mitigation and quality assurance, serving as a trusted advisor to internal teams and external stakeholders. Drive operational excellence, promote innovation in technical guidance, and strengthen client confidence through proactive engagement and thought leadership.

Occasional national travel may be required with presence in the Kettering Office to suit business needs.

Main Accountabilities:

• Maintain and enhance e.surv's outward facing contact for lenders​.
• Attend lender meetings​.
• Deliver regular presentations at lender and regional conferences.​
• Supporting lender clients with technical guidance and their individual policy requirements
• Monitor and react to industry news/policy changes​.
• Contribute to articles and analysis of industry press on a range of issues affecting the sector including detailed analysis on key aspects of the housing market.
• Create and issue regular guidance to external clients. ​
• Support Strategic Relationship Managers as requested.​
• Support testing of new workflows, mapping and new technologies.
• Answer technical queries within SLA agreement.
• Support Learning and Development in creating learning material for lender compliance​.
• Have an understanding of Audit & Quality compliance.
• Input on contract renewals/tenders.
• Support internal risk reports and dashboards used across the business.
• Become a Subject Matter Expert for your allocated lenders​.
• Contribute to quarter end, month end and key milestone reporting.
• Use analytical skills to  interpret and analyse data, identify trends, and generate actionable recommendations to inform and guide strategic decisions to management​.
• Work closely with Customer Care to mitigate against and reflect on indemnity claims and the Post Valuation Query team to reduce the number of queries into the business.

Knowledge and Expertise:

Essential

• Detailed knowledge of RICS "Red Book" requirements.
• Knowledge of current trends and emerging issues in the residential surveying and valuation sector.
• Regular national travel will be required.
• The ability to interpret Management Information and work with internal IT systems.

 Desirble

• Minimum of 5 years' experience in residential surveying and valuation market.
• Understanding of the 'end to end' mortgage origination process. 

 Experience

• Proven experience of working as part of a team of remote and office based qualified surveyors.
• Experience of producing technical guidance for a wide audience of clients and internal stakeholders.
• Desire to improve the reputation and success of the business.
• Demonstrable experience in promoting a culture of compliance within the business.
• Comply with statutory and legal requirements by observing company policies and procedures.

Qualification:-

• Minimum MRICS. FRICS desirable but AssocRICS with suitable experience will be considered

Apply 

If you feel you match our requirements and are looking for your next career challenge, or for a confidential discussion on the full details of this role please contact Alka Tarafdar on or – alternatively apply with your CV and covering letter for a quick response.

LSL Property Services are dedicated to protecting your data – our Recruitment Privacy Notice can be viewed HERE

PRE EMPLOYMENT SCREENING - All of our employees have to pass a Criminal Records Disclosure and Credit Referencing Process in order to work with our lender clients, if you are unsure on this, ask the team and we'll be happy to explain the process.

e.surv is an equal opportunity and Disability Confident employer, dedicated to building a diverse and inclusive workplace. We welcome applications from people of all abilities and backgrounds, and we do not discriminate based on disability or individual needs. If you require any reasonable adjustments during the recruitment process, please let us know.