Customer Service Advisor

2 weeks ago


StokeonTrent ST NB, United Kingdom Webber Hughes Full time £25,600 - £32,400 per year

Customer Service Advisor

12-Week Ongoing Assignment

Hourly Rate: £12.50

Location: Hanley

Are you an organised, confident communicator looking for a rewarding role? We're seeking a Customer Service Advisor to join a busy, friendly team on an ongoing assignment, with strong potential for extension.

About the Role:

You will be responsible for delivering high-quality customer support via phone and email, ensuring clients receive timely updates and clear information. This is a great opportunity for someone who enjoys helping people, solving problems, and working in a fast-paced environment.

Key Responsibilities:

  • Handling incoming calls and responding to customer queries
  • Managing email communications and providing accurate updates
  • Logging information and maintaining internal systems
  • Following processes to ensure a smooth customer journey
  • Working collaboratively with colleagues to resolve issues

What We're Looking For:

  • Strong verbal and written communication skills
  • A friendly, professional telephone manner
  • Good attention to detail and organisational ability
  • Confidence using computer systems
  • A proactive, customer-focused approach

What's on Offer:

  • £12.50 per hour
  • 12-week ongoing temporary assignment
  • Supportive team environment
  • Valuable experience in a professional customer service setting

Please note, successful applications will be subject to DBS and Credit Checks.

If you're ready to hit the ground running and provide exceptional service, we'd love to hear from you

Job Types: Full-time, Temporary, Temp to perm

Contract length: 3 months

Pay: From £12.50 per hour

Expected hours: 37.5 per week

Work Location: In person



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