Door Supervisor
14 hours ago
The SES Group is seeking experienced and professional Door Supervisors to join our dedicated Security Team.
The successful candidates will play a crucial role in ensuring the safety, security, and well-being of all supporters, staff, and visitors on matchdays and during stadium events. This is a customer-facing position requiring a high standard of professionalism, integrity, and communication at all times.
Key Responsibilities
- Provide a professional security presence throughout the stadium and associated facilities.
- Control access to restricted areas and ensure only authorised individuals are admitted.
- Carry out searches of persons and bags in accordance with club policy and SIA regulations.
- Monitor crowd behaviour and assist in the prevention and resolution of incidents.
- Respond promptly and effectively to emergencies or security-related issues.
- Deliver a high standard of customer service, maintaining a polite and approachable manner.
- Work collaboratively with stewards, police, and emergency services to maintain a safe environment.
- Uphold the club's values, safeguarding policies, and equality, diversity, and inclusion standards.
Person Specification
Essential:
- Valid SIA Door Supervisor Licence.
- Excellent communication and interpersonal skills.
- Ability to remain calm, professional, and decisive under pressure.
- Strong awareness of crowd management and safety procedures.
- Flexible availability, including evenings, weekends, and matchdays.
Desirable:
- Previous experience working within a stadium, event, or large crowd environment.
- First Aid qualification.
- Knowledge of football crowd dynamics and supporter behaviour.
What We Offer
- Competitive pay rates.
- Ongoing training and professional development opportunities.
- The chance to work within a high-profile Championship club environment.
- Supportive and professional team culture.
Pay: £13.25 per hour
Expected hours: 4 – 18 per week
Work Location: In person
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