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Sales & Office Coordinator

2 weeks ago

Bason Bridge TA RG, United Kingdom Bason Bridge Brewery Full time £26,000 - £29,000 per year

Be the reliable, organised heart of our growing business

7 Day Cellar is a fast-growing, family-run drinks wholesaler based in Highbridge.

We supply pubs, bars and venues across the South West with a same-day delivery service they can rely on.

We're looking for a friendly, organised Sales & Support Coordinator to become the steady, dependable person who keeps our office running smoothly. If you enjoy helping customers, staying organised and being the person the team can rely on — you'll fit in perfectly.

This role is ideal if you want a stable office position with a supportive team and flexibility around school hours.

What You'll Do:

Customer Service (Inbound-Focused)

  • Answer inbound calls from pubs and venues
  • Take orders clearly and accurately
  • Support customers with product or delivery queries
  • Build warm, long-term relationships with regular clients

Office Administration

  • Process daily orders and update the CRM
  • Manage incoming emails and direct queries appropriately
  • Upload supplier invoices and assist with basic data entry
  • Help coordinate the daily delivery sheet
  • Keep internal systems tidy and organised

Sales Support

  • Provide updates to the sales team
  • Assist with warm follow-ups and calling existing customers
  • Maintain accurate customer information and notes
  • Help keep lead lists and price lists up to date

Finance Support

  • Assist with credit control
  • Record payments and maintain accurate financial records

Who You Are

You'll thrive in this role if you are:

  • Friendly, calm and confident on the phone
  • Naturally organised with great attention to detail
  • Reliable and steady — someone who likes being depended on
  • Comfortable with routine and balancing different tasks
  • Able to use Microsoft Office and basic office software
  • Happy working in a small, friendly team
  • Experience in customer service, admin or office support is helpful but not essential

This is role is a mix of customer care, admin, and supporting the sales process.

Why You'll Love Working With Us

  • Competitive salary: £26,000–£29,500 DOE
  • Flexible working hours (great for school schedules)
  • A stable, long-term role in a growing company
  • Friendly, supportive, family-run environment
  • No intense sales targets or pressure
  • Your work genuinely keeps the business running smoothly
  • Real impact — customers know you by name

Hours & Location

  • Full-time (approx. 8:30am–4:30pm), with flexibility available
  • Office-based in Highbridge, Somerset

Apply Today

If this sounds like the role for you, we'd love to hear from you.

Please apply with your CV or email:

Job Type: Full-time

Pay: £26,000.00-£29,500.00 per year

Benefits:

  • Free parking
  • On-site parking

Work Location: In person