Service Engineer and Logistics

2 weeks ago

Oxford, Oxfordshire, United Kingdom IKA – Laboratory, Analytical and Process Technology Full time £40,000 - £80,000 per year

IKA is a leading supplier of innovative and high-quality equipment and system solutions in the fields of laboratory, process and analysis technology. We have been setting standards in research and industrial production for over 100 years - worldwide. Our products and solutions are used in the chemical, pharmaceutical, food, cosmetics and biotechnology industries. And today we employ almost 1000 people at sixteen locations on five continents.

With a broad portfolio of equipment such as agitators, dispersers, heating plates and much more, we help our customers to make their processes more efficient and sustainable. As a globally active company, we focus on innovation, quality and a strong customer orientation in order to develop forward-looking solutions together with our partners.

Your Tasks

  • Support in the installation (IQ/OQ), commissioning, maintenance, and repair of laboratory, analytical and process technology equipment
  • Assist with service activities for process units and instruments at customer laboratories and facilities.
  • Support in planning and carrying out travel for on-site service, installation, and commissioning.
  • Maintain accurate records of all service activities and customer history in SAP.
  • Assist with the setup and maintenance of demo equipment for exhibitions and internal testing.
  • Prepare service reports and provide feedback to the Head of Service.
  • Support in managing spare parts, stock levels, and shipping processes.
  • Assist with organizing and documenting stock movements (e.g., internal transfers, goods receipt/dispatch).
  • Support in stock investigations and reconciliations between SAP and external systems.

Your Profile

  • Educational background in electrical or mechanical engineering, or equivalent technical training
  • Knowledge of electrical/electronic schematics, mechanical drawings, and ideally first exposure to pneumatic or hydraulic systems.
  • Initial practical experience (e.g., internship, trainee program, or up to 1–2 years in a related field)
  • Good command of English; additional languages are an advantage.
  • Strong communication skills, customer-oriented mindset, and willingness to learn.
  • High motivation, problem-solving attitude, and ability to work both in a team and independently after training.
  • Willingness to travel frequently.
  • Valid driver's license;
  • Familiarity with Windows and MS Office. Experience with SAP is a plus

What We Offer

  • An exciting working environment with a wide range of development opportunities.
  • The chance to work in a globally recognized company and contribute to strengthening the IKA brand.
  • Competitive remuneration.
  • A dynamic, agile team and an innovative working environment.

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