Dental Receptionist
1 week ago
We are looking for a Dental Receptionist to join our lovely team. We are a mixed NHS / Private practice based in Totton, Southampton.
Key Responsibilities:
- Front Desk Duties:
- Greet patients, visitors, and staff in a friendly and professional manner.
- Act as the first point of contact for all enquiries, both in person and via telephone.
- Maintain a clean and welcoming reception area.
- Appointment Management:
- Book, reschedule, and cancel patient appointments using NHS electronic systems.
- Ensure appointment slots are fully utilised and patient preferences are recorded.
- Send appointment reminders and manage follow-ups.
- Patient Support:
- Assist patients with completing medical history forms and other documentation.
- Provide information on dental charges and collect payments.
- Administrative Tasks:
- Maintain accurate patient records and ensure compliance with data protection regulations.
- Liaise with dental laboratories regarding appliances and deliveries.
- Handle correspondence, filing, and archiving of dental notes.
- Team Collaboration:
- Communicate effectively with dental nurses, dentists, and other healthcare professionals.
- Attend staff meetings and training sessions as required.
- Compliance & Professionalism:
- Adhere to NHS policies and procedures, including infection control and safeguarding.
- Maintain confidentiality and uphold professional standards at all times.
- Participate in annual basic life support training.
Hours
Monday - Friday 8:30am - 5:30pm
1x Saturday Morning Shift When Necessary (8:30am - 1:30pm)
2x Late Evening Shifts Per Month (5:30pm - 7:30pm)
Job Types: Full-time, Permanent
Pay: Up to £12.21 per hour
Benefits:
- On-site parking
Application question(s):
- Are you available on Tuesday 16th December if you were selected for an interview?
Work Location: In person
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