Dental Receptionist

1 week ago


Southampton SO HZ, United Kingdom SMILE DENTAL CARE Full time £20,160 - £25,200 per year

We are looking for a Dental Receptionist to join our lovely team. We are a mixed NHS / Private practice based in Totton, Southampton.

Key Responsibilities:

  • Front Desk Duties:
  • Greet patients, visitors, and staff in a friendly and professional manner.
  • Act as the first point of contact for all enquiries, both in person and via telephone.
  • Maintain a clean and welcoming reception area.
  • Appointment Management:
  • Book, reschedule, and cancel patient appointments using NHS electronic systems.
  • Ensure appointment slots are fully utilised and patient preferences are recorded.
  • Send appointment reminders and manage follow-ups.
  • Patient Support:
  • Assist patients with completing medical history forms and other documentation.
  • Provide information on dental charges and collect payments.
  • Administrative Tasks:
  • Maintain accurate patient records and ensure compliance with data protection regulations.
  • Liaise with dental laboratories regarding appliances and deliveries.
  • Handle correspondence, filing, and archiving of dental notes.
  • Team Collaboration:
  • Communicate effectively with dental nurses, dentists, and other healthcare professionals.
  • Attend staff meetings and training sessions as required.
  • Compliance & Professionalism:
  • Adhere to NHS policies and procedures, including infection control and safeguarding.
  • Maintain confidentiality and uphold professional standards at all times.
  • Participate in annual basic life support training.

Hours

Monday - Friday 8:30am - 5:30pm

1x Saturday Morning Shift When Necessary (8:30am - 1:30pm)

2x Late Evening Shifts Per Month (5:30pm - 7:30pm)

Job Types: Full-time, Permanent

Pay: Up to £12.21 per hour

Benefits:

  • On-site parking

Application question(s):

  • Are you available on Tuesday 16th December if you were selected for an interview?

Work Location: In person


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