Tenancy Sustainment Officer

Tenancy Sustainment Officer

Location: Bolton  

Salary:     £25,389 per annum

Job title:  Tenancy Sustainment Officer  

A fulfilling and exciting opportunity available for a Tenancy Sustainment Officer to join our Association. The Tenancy Sustainment Officer will be based in our offices in Bolton.  

• Adullam Homes Housing Association Ltd supports vulnerable individuals and households.
• We provide quality housing, deliver tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realise their full potential.

Purpose of the role

• This is a key post contributing to the delivery of Adullam's housing services to its residents. Working within Association's corporate aims and objectives you will deliver a customer focussed service.
• You will co-ordinate tenancy management and rent collection to ensure all housing management income is collected effectively.
• You will ensure fair access, process of applications, relevant background checks and allocation of vacant properties.
• You will ensure supported accommodation is available for use, ensuring no vacant properties and void turnaround time is minimised.
• You will ensure H&S and property standards are maintained and work effectively as a team member delivering excellent services to Adullam Residents.
• You will be expected to ensure your relationships with colleagues and external agencies are effective and professional and contribute to the Association's values, culture and ethos.

Please see the job description for more information.

Adullam offers the following benefits:   

• Salary £25,389.00 per annum dependent on experience for 37.5 hours per week,
• Competitive Annual Leave (25 days annual leave plus bank holidays, with an additional 2 days awarded annually for full attendance – prorated for part-time employees)
• Training and career advancement
• Discounted Goods and services
• Group Personal Pension Plan
• Access to Thrive app
• Access to Westfield Health and Westfield Rewards/Discounts
• Access to Blue Light Card
• Life Assurance (4x Basic annual salary from the start of employment)
• Multidimensional wellbeing programmes and family-friendly policies for staff
• Refer a friend policy

We are passionate about actively encouraging applicants from all cultures, backgrounds, and identities. We are committed to treating our teams fairly and with respect, irrespective of their background, disability, or any other protected characteristic and this starts with our recruitment process.

Adullam Homes Housing Association Ltd. is committed to safeguarding and promoting the welfare of children, young people and adults accessing our services. We expect all staff, volunteers, and workers to share this commitment. The successful candidate will be subject to an Enhanced with Barred List Adult Only DBS check, scrutiny of employment history and robust references checks.

Please note applicants must be authorised to work in the UK as we are unable to provide Visa sponsorships.

The Association

Adullam Homes Housing Association was created in 1972 to support vulnerable individuals and households. From the simple beginning of a single property in Birmingham, Adullam has expanded into new geographical locations and developed new services.
 
Over the years it has introduced and run innovative projects to offer tenants, residents and service users opportunities for housing, support, education and training.

The Benefits

Buy & Sell Holidays

Employee Assistant Programme & Premium access to Calm

Training and Development

Testimonials

• Yehudit Poloway

• Service Coordinator

What keeps me going is that every day I discover a new strength and talent in myself and get inspired by the people that I support.

• Temitope Kuforiji

• Concierge

Adullam is an excellent association with strong Christian values and great employee support. As a mother of three, I've thrived there while maintaining a work-life balance. I'm proud to be associated with this amazing association and encourage you to consider working here.

• Gary O'Sullivan

• Property Services and Operational Manager

Adullam Homes has given me support and guidance to become a property service manager and fulfil my passion in providing supported housing to our residents and colleagues. A great place to work, it is like a second family. 15 years of remarkable achievements and memories.

• Jade
  Klair

• People Assistant

Straight after university, Adullam has helped kickstart my career. I work with amazing supportive people with great expertise which provide me with continual growth, experience and learning opportunities.

• Grace Adegoke

• Service Coordinator

The feeling we get from helping and supporting people in achieving their dreams is second to none. Adullam gave me the opportunity to realise this dream and fulfil my purpose.

• Helen Smith

• Property Services and Operational Manager

I joined Adullam in 2010 and returned in 2014. I've worked my way up to Property Services and Operational Manager. I oversee the Recovery Service, helping people overcome addiction, which I'm passionate about. My role is dynamic and keeps me busy; this job is never the same two days in a row. Adullam has supported me as a senior member of staff and provided great opportunities.

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