Credit Control Manager

Simarco is an award-winning international logistics provider, driven by a deep understanding of the fast-paced nature of global trade. We specialise in delivering bespoke freight solutions across the UK, Europe, and worldwide, offering flexible, fully tailored services that are designed to meet the unique needs of our clients.
We are seeking an experienced Credit Control Manager to lead and enhance our credit management and collections function within a high-volume, low-value transaction environment. The successful candidate will be responsible for safeguarding the company's cash flow, reducing aged debt, and implementing best-in-class credit control practices while maintaining strong relationships with both internal stakeholders and customers.

This is a pivotal role where you will play a key part in enhancing and automating credit management processes, streamlining workflows, and ensuring all credit activities are delivered to the highest standards of accuracy, compliance, and professionalism.

Here at Simarco, we believe that people are the heart of our business. It is their professionalism, dedication and experience that continues to be at the core of our success

The Simarco Culture and values…
: Communication : Innovation : Accountability : Integrity :
Position:

Key duties & Responsibilities:

• Develop, implement, and maintain effective credit policies aligned with company risk appetite and business goals.
• Oversee the timely collection of receivables, ensuring strong performance across a large customer portfolio.
• Manage and mentor a small, multi-site team of credit controllers, promoting collaboration, accountability, and continuous improvement.
• Conduct thorough credit assessments, set appropriate credit limits, and support commercial teams in balancing risk and opportunity.
• Lead dispute resolution and billing queries in coordination with Finance and Operations.
• Produce regular reports and analysis on debtors, cash flow, and key metrics (DSO, overdue debt, bad debt, etc.).
• Champion process improvement and automation initiatives, leveraging ERP, CRM, or credit management tools to enhance efficiency.

Requirements:

Key Skills and Qualifications to succeed in this role:
We're seeking a confident and commercially minded credit professional with strong leadership experience and a proven record of improving cash flow and debtor performance.

Essential skills and experience:

• 10–15 years' progressive experience in credit control, with at least 3–5 years in a management role where you get the best from your team
• Proven success in high-volume, low-quantum environments.
• Excellent communication, negotiation, and stakeholder management skills.
• Strong analytical and Excel reporting abilities.
• Hands-on leadership style with the ability to motivate and develop a team.
• High attention to detail, strong organisational skills, and the ability to meet deadlines under pressure.
• Experience within the logistics or transport industry is advantageous.
• Please note: This role requires travel to other Simarco sites (including Stoke-on-Trent) and involves managing a small team across multiple locations. Flexibility and availability are essential.

Other information:

We can offer you:

• We offer a highly competitive salary
• 25 days annual leave, plus 8 bank holidays
• Company Pension Scheme
• Discount platform – including top high street retailers
• Full training and support
• Cycle to work & Tusker car scheme
• Regular engagement initiative including treat days
• Learning Management System for continuous learning
• Mental health forum in place to support with well being
• Simarco Stars – recognition & rewards

Shape the future of Finance – your next challenge starts here. For a confidential discussion and more information, we want to hear from you so please send us your CV and apply today

Simarco International
is committed to fostering a diverse, inclusive, and a respectful working environment. We welcome applications from individuals of all backgrounds, and we value the unique perspectives that a diverse workforce brings. We are driven by our core values of
Integrity, Communication, Accountability
, and
Innovation
, which influence how we work, collaborate, and grow as a business.