Finance & Operations Coordinator

Job description

EFAM

For more than twenty years, Education For All Morocco has worked to ensure that girls from Morocco's most disadvantaged rural communities can access — and complete — their education. What began as a small initiative providing safe boarding for girls in the High Atlas has evolved into a nationwide organisation creating long-term pathways from secondary school to university and employment.

Today, EFA Morocco operates a growing network of boarding houses, specialist education centres, and university scholarship programmes, supporting girls with diverse needs — including those with disabilities — to learn, thrive, and shape their own futures. Through strategic partnerships, community engagement, and a holistic support model, EFA Morocco is driving systemic change so that every girl, no matter where she is born, has the opportunity to learn, lead, and transform her life and community.

The Role

The Finance & Operations Coordinator is a central position in a small, purpose-driven team. The role provides direct support to the Managing Director and works closely with the Finance Committee to ensure that the charity's financial and operational systems are well managed, compliant and effective.

This is a broad and hands-on role that involves managing day-to-day UK operations, supporting financial oversight, ensuring smooth coordination with our in-country partners, and keeping our administrative framework in excellent order.

You will be responsible for maintaining clear systems, meeting key reporting deadlines, and ensuring that the organisation runs efficiently behind the scenes. The role suits someone who is proactive, reliable, and comfortable managing a wide variety of tasks with independence and initiative.

Key Responsibilities

Finance and Reporting

• Maintain accurate financial records in Xero, reconciling transactions and processing payments for invoices, payroll and expenses.
• Allocate receipts and donations to the correct funds and ensure supporting documentation is filed systematically.
• Prepare and submit Gift Aid claims to HMRC.
• Collate quarterly financial and narrative reports from Moroccan partner NGOs and follow up on missing information.
• Support the Managing Director and Finance Committee with budget preparation, analysis and audit documentation.
• Ensure that annual accounts and financial reports are submitted in line with Charity Commission requirements.

Operations and Administration

• Oversee and improve shared filing systems (Teams/SharePoint), ensuring that all administrative and financial records are accurate, up to date and easy to access.
• Manage the main email inbox, responding to or redirecting correspondence promptly and professionally.
• Coordinate logistics for meetings, events, and annual project visits in Morocco.
• Support the Managing Director with scheduling, documentation, and general administrative follow-up.
• Monitor compliance tasks, ensuring that all Charity Commission and internal governance requirements are up to date and properly documented.

Donor and Partner Relations

• Act as a first point of contact for donors, supporter schools, hotels and individuals.
• Process and acknowledge donations, issue receipts and maintain accurate donor records.
• Proactively follow up with existing and potential supporters, helping to build and maintain relationships.
• Liaise with Moroccan partners to ensure that project and financial reporting are on track and shared on time.

Governance and Oversight

• Support the Finance Committee and Managing Director with preparation for trustee and committee meetings, including gathering reports and ensuring actions are followed up.
• Assist with external audits and reviews, coordinating with UK auditors and Moroccan partners as needed.
• Maintain oversight of risk management, safeguarding and health and safety documentation, ensuring relevant information is filed and accessible.

Person Specification

Essential

• Experience with Xero or similar accounting software, and confidence handling day-to-day bookkeeping.
• Excellent organisational skills and attention to detail.
• Proficient in Microsoft Office (especially Excel and Word) and comfortable using Teams/SharePoint.
• Strong written and verbal communication skills.
• Able to work independently and take initiative, with good judgement about when to seek input.
• Comfortable managing multiple priorities and adapting to a varied workload.
• Interest in education, international development or girls' empowerment.

Organisation: Education For All Morocco (EFA Morocco)

Responsible to: Managing Director

Location: Remote (with annual project visit to Morocco)

Hours: 24/32 hrs per week

Salary: £25,000 – £29,000 per annum (pro rata)

Annual leave and benefits: 25 days annual leave (pro rata, excluding bank holidays) + pension scheme (as per regulatory requirements)