Senior Merchandiser

Fashion, Home & Beauty

Store

London Support Office

Location

London, Greater London

Contract type

Permanent

Position type

Full Time

How We Hire

Everyone is welcome at M&S. No exceptions. It's your background, abilities and differences that make you, uniquely you. And when you're part of M&S, that individuality has the potential to make waves.

About the role

This section tells you all you need to know about the position and its responsibilities, outlining everything we hope to see in a successful candidate.

Summary

From Merchandising and Marketing - Product Development and Design, through to Supply Chain and Space Planning - our mission is to bring stylish wardrobe, home and beauty essentials to our customers via an easy, inspiring shopping experience online and in store that will delight them every time.

As we accelerate the transformation of our business to suit the changing needs of our customer, we need results-orientated colleagues that not only have a passion for our product, but a strong team working ethos, creativity and a healthy commercial aim to join us on our journey.

To stay close to customers, our support teams are in the office at least three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected.

All the details

What's in it for you

Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us.

Here are some of the benefits we offer that make working for M&S just that little bit more special…

• After completing your probationary period, you'll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
• Competitive holiday entitlement with the potential to buy extra holiday days
• Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
• A generous Defined Contribution Pension Scheme and Life Assurance.
• A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
• Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
• Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
• Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
• A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.

We may close this role early if we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don't miss out.

What you'll do…

As the Senior Merchandiser you will be accountable for delivering future focused multi-channel merchandise forecasting, planning and stock management to deliver profitable return on our stock and ensure availability in line with customer needs. We are looking for digital minded merchandisers with gravitas who have extensive online experience.This is a great opportunity for someone with an entrepreneurial mindset, is excited by a new challenge with lots of opportunity and passionate about the M&S product

Key accountabilities and measures

• Determine and manage department weekly sales, profit, and stock target setting and re-forecasting, in conjunction with Planning and Finance teams, delivering against market share ambitions set by Buyer and targets agreed with central planning team
• Provide analysis and recommendations for in season trading
• Drive ongoing strategies to optimise performance of stock holding i.e. managing Greige (fabric), minimum order quantity negotiations
• Produce supplier KPI reporting and provide input to supplier performance management decisions.
• Manage promotional and clearance markdown and deliver robust in-season and exit trading, including accountability for corrective action to deviations from sales and stock targets
• Provide leadership and direction to the team, identify, and develop talent and build a high performing team.

Who you are…

Your skills and experience will include

• Working to Senior Merchandiser in either an online or heavily ecommerce focussed business.
• In depth knowledge of the planning & trading complexities associated with multi-channel retailing
• In depth knowledge of the processes and systems required to support the setting and monitoring of forecasts, stock

plans and budgets for sales and profit
- Excellent communication and influencing skills and ability to build positive collaborative relationships
- Ability to lead, coach and manage people to support personal development and drive success
- A digital and global mindset that supports the growth of international and online

Everyone's welcome

We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more

conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting

opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

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Wellbeing hub

Get access to resources to support your wellbeing, including a free virtual GP service.

Colleague Networks

We want you to feel supported, no matter what.

Health and Wellbeing Network

Providing a safe space for colleagues with all types of health conditions or disabilities and supporting with business initiatives to ensure our stores are truly accessible for our customers.

Culture and Heritage Network

Raising awareness of various religions and cultures through events and comms, to educate others and better represent our M&S colleagues and customers.

Menopause Network

Initiating and encouraging open conversations about menopause by offering support and sharing experiences.

LGBTQ+ Network

Proactively representing LGBTQ+ issues and opportunities to deliver a truly inclusive place to work and shop for our colleagues and customers.

Forces Community Network

Supporting colleagues connected to the Armed Forces, aiding their transition to civilian life, and ensuring that they thrive in the workplace.

Family & Carers Network

A support network for parents and carers, offering a space for colleagues to share experiences, exchange ideas, and access useful resources.

Gender Equality Network

Addressing gender-related challenges, raising awareness, and driving action to ensure equal opportunities for all.

Cancer Network

Fostering a supportive and inclusive workplace culture, addressing stigma, providing guidance and raising awareness to empower and assist colleagues affected by cancer.

How to Apply

Here's what to expect at each stage of the application process. This can change depending on the role you've applied to. If you need any reasonable adjustments made at any stage, let us know and we can help.

Send us your application

Fill in our short application form and hit submit.

Online assessment

We'll invite you to take part in an online assessment. This could be before or after your interview.

Interview

We'll invite you to join us for an interview. This could be remote or in person. Here, we'll ask you some role based technical questions and examine the behaviours we're looking for.

Decision

After we've decided, we'll be in touch. If you've been successful, we'll officially invite you to join the team and let you know the next steps.

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