In Store Personal Shopper

OVERVIEW: 

As a brand, our mission is to unite the conditioning community, and for the first time ever, we are doing this in a permanent retail space. As the most important role in the store team, you'll play a pivotal part in bringing Gymshark to life, in real life. Our store will behave in a way that's totally unique to Gymshark. Our community and customers are our 'family', so we treat them as such. We don't care if they buy, browse, or just hang out. What matters is providing a safe space where everyone belongs and feels welcome.

WORKING HOURS: Full Time & Part Time

WHAT YOU'LL BE DOING:

• Providing an incredible consistent experience for our community.
• Contributing to the store culture through living the values, and  supporting shared goals.
• Supporting your teammates across all areas of the store such as: visual, shopfloor, stockroom as needed.
• Providing detailed product knowledge, working with customers to identify their needs and find the best products. 
• Proactively approaching customers, supporting queries and sharing appropriate recommendations 
• Supporting with processing deliveries, audits and promotions as needed.
• Ensuring the store always looks presentable, maintaining visual standards.
• Always ready to engage customers to bring them into the Gymshark community and share the brand story.
• Support events in store, helping to inform and excite the community.
• Enagage with new and current members of the Gymshark community, sharing upcoming events
• Speaking passionately about benefits of the Gymshark App.
• Appropriately recommending and sharing all in-store experiences such as: Sweat Room, Pro Bench, 1-2-1.
• Representing Gymshark by being visible to our community in our team look.
• Always being up to date with relevant compliance training.
• Protecting our customer experience from start to finish of their journey throughout the store. 

WHAT YOU'LL NEED:

• A positive outlook, always looking for solutions
• A passion for community, wellness, or fitness.
• Enjoy talking to people and be at ease approaching customers and talking about our products.
• A passion for delivering exceptional customer experience.
• Thrive in retail environments
• To be a great team player and support teammates 
• Clear communication skills.
• Comfortable with digital technology.
• You can commit to working flexibly. This could be in-store, on weekends or bank holidays.
• To meet the relevant right to work requirements in the UK in place at the time of applying.

THE PERKS

At Gymshark we believe in the importance of investing in our employees through their physical, mental, and financial health along with being able to provide some fun and inclusive perks along the way. 

• 34 days holidays Pro Rata (inc BH and Birthday)
• Employer pension contributions up to 7%
• *Travel Loan
• Contribution to a gym membership
• 50% Gymshark Discount
• Financial, Physical and Mental Wellbeing Support
• *Paid time off when you're physically and mentally unwell
• Very Generous Family Leave package – we support you extending your family
• *Bonus Potential 

BELONGING AT GYMSHARK

Our mission is to be a place where everyone belongs. We're an equal opportunities employer, and for us that means we always strive to be as inclusive as possible in all aspects of employment, right from your application. We're committed to finding reasonable adjustments* for candidates with specific needs or have a disability during our recruitment process, and all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind. *If you'd like to request a reasonable adjustment please email  

OUR VALUES ARE INVALUABLE

Sharing the same values and beliefs make us who we are – visionaries. You will be the type of person that always looks to be accessible, inclusive, and humble (Be Human). You are conscious of the world we live in, caring for those around us and are proactive to create positive change (Give a Shit). You are honest, trustworthy, and genuine (Do the Right Thing). You are ambitious, agile and have a disruptive approach (Find the Gymshark Way).  You understand that to go further, we go together (Put Family First)