PCN Care Co-ordinator

Job summary

If you are an innovative person and would love the exciting challenge of working within a developing patient-focused service, this could be the job for you.

This role operates across 11 GP Practices in the Rushcliffe area, who form the Rushcliffe Primary Care Network (PCN). The purpose of this role is to support the delivery of Primary Network key priorities.

The role involves patient searches and data gathering, contacting patients, coordinating appointments, managing staff rotas, being involved in projects and NHS initiatives, supporting the organisation of the COVID vaccination service, managing PCN/practice websites, coordinating patient care for long term conditions, and much more.

The successful candidate will have excellent interpersonal and communication skills, and be organised, patient and empathetic.

Main duties of the job

Main duties include running and analysing reports from clinical system SystmOne, and ensuring patient records are accurate and up to date. You will be responsible for booking patient appointments, supporting various clinical initiatives, and helping patients manage their care by providing clear and accessible information.

Additionally, you will work closely with GP practice teams, providing essential administrative support. You will coordinate clinics, and multi-disciplinary meetings. The role also involves promoting digital health tools, maintaining practice websites, and using clinical systems for record-keeping, audit, and evaluation, ensuring adherence to organizational policies and procedures. You must be able to travel across all areas of Rushcliffe as required. You will be expected to work independently, plan your own workload, and seek guidance when necessary.

In return we offer a friendly, supportive working environment which demonstrates a commitment to providing supervision, learning and professional development for all staff, together with a competitive salary package and other benefits including NHS Pension and an employee assistance programme.

There is also the opportunity for local and national links to be established with other PCNs to support professional supervision and enable the sharing of innovation and best practice.

Overview of your organisation

PartnersHealth LLP was formed on 2nd October 2015 by the GP Partners of Rushcliffe General Practices, in recognition and response to the changing NHS landscape. It is constituted as a membership organisation, a partnership of partnerships.

By providing a different and collaborative local response, we will adapt and transform general practice to create a sustainable platform for the future.

Our Vision & Values

Our vision is to continue to care for our patients and our community by creating a sustainable provider of modern general practice. We are committed to Living Life Better for and on behalf of our patients, our colleagues and the communities we serve.

Overview of your organisation

Three values are at the core of who we are and how we act: courage, creativity and commitment.

A more extensive list of job responsibilities and the necessary skills, experience and qualifications can be found in our Job Description and Person Specification.

Please note you will need to meet the essential criteria as outlined in the person specification to be considered for the role.

PartnersHealth has been recognised by the Times and Sunday Times as one of the best medium companies to work for in 2024.

Job Types: Full-time, Permanent

Pay: £12.60 per hour

Expected hours: 37.5 per week

Benefits:

• Company pension
• Free parking
• On-site parking
• Store discount

Application question(s):

• Do you have ICT skills and knowledge of general software applications relevant to the post, including Word, Excel and management information systems
• Are you well organised and methodical with the ability to manage your workload, prioritise tasks effectively to meet deadlines and to reprioritise in response to changing needs
• Do you have excellent communication skills across all forms of media to include, telephone, email and in person

Language:

• English (required)

Licence/Certification:

• Driving Licence and the sole use of a vehicle (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person