Senior Fraud Analyst

hackajob*
is collaborating with
Domestic & General*
to connect them with exceptional tech professionals for this role.
Domestic & General is a company with an ambitious future. We are expanding our horizons and entering new markets, and we need your expertise to help make it happen. As an international company, we work with some of the world's most respected brands of domestic appliances and consumer electronics. Opportunities like this don't come around often—this is a position not to be missed.

About The Role
The Senior Fraud Analyst will identify, mitigate, and prevent fraudulent claims, leveraging data and insights. This role requires using advanced analytical tools to detect behavioral patterns indicative of fraud. You will work closely with stakeholders to build strategies that reduce fraud while ensuring genuine customers have a smooth experience.

The ideal candidate thrives in a fast-paced, agile team environment, can deliver against tight deadlines, and enjoys driving positive change using data.

Key Responsibilities

• Own analytical projects that provide actionable insights to identify potentially fraudulent behavior.
• Work closely with stakeholders to explain recommendations and influence strategic decisions.
• Utilize statistical analysis and techniques to automate the identification of fraudulent activity.
• Continuously improve fraud detection strategies.
• Leverage new data sources to enhance detection of fraudulent customers.
• Monitor outcomes of interventions and enhance the experience for genuine customers.
• Report key metrics and provide performance updates to stakeholders.
• Support target setting and budget planning.

Knowledge and Expertise

• Advanced Microsoft Excel skills.
• Experience with data visualization tools such as Power BI or Tableau.
• Proficiency in programming/statistical tools (e.g., R, Python, SQL).
• AWS experience is advantageous.
• Proven experience driving actions through analysis in previous analytical roles.
• High numerical accuracy and attention to detail.
• Strong stakeholder management skills.
• Ability to clearly explain complex analysis to non-technical colleagues.
• Results-oriented with strong delivery focus.
• Understanding of advanced statistical techniques for propensity modeling.
• Excellent written and verbal communication skills.
• Awareness of AI and ability to adopt new techniques.

Benefits

• Competitive salary with annual discretionary bonus.
• 25 days annual leave plus bank/public holidays; option to buy up to 5 additional days.
• Training opportunities and clearly defined career progression.
• Employer-funded health cash plan, including dental, optical, physiotherapy, and 24/7 virtual GP service.
• Attractive company pension scheme.
• Employer-funded life assurance (4x basic salary).
• Access to an online benefits portal with saving, lending, and wellbeing services.
• Salary Finance: access to savings and borrowing through payroll.
• Carbon-neutral salary sacrifice car leasing scheme.
• Interest-free travel loans for annual tickets.
• Tax-efficient Cycle to Work scheme (up to £1,000).
• Health & Wellbeing programs, including gym discounts, virtual workouts, and culinary classes.
• OnHand volunteering app for eco and social initiatives.
• Employee Assistance Programme for finance, relationships, and personal issues.
• Free Domestic & General protection plan annually, with discounts for family and friends.

Domestic & General is an equal opportunities employer.
We welcome applications from all suitably skilled persons, regardless of gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment, or marital/family status.

Please note:
A thorough referencing process, including criminal record checks, is part of the recruitment process.