Learning & Development Manager

2 weeks ago


Romford RM ND, United Kingdom Support Centre Full time £54,000 - £60,000 per year

54,000

Join the Scoffs Group UK Support Centre Team

Where passion meets opportunity — Be part of something exceptional

About Scoffs Group UK

As one of the UK's leading franchise operators,Scoffs Group UK proudly represents iconic brands like Costa Coffee and itsu,delivering exceptional customer experiences across hundreds of locations. Behind every great store is a dynamic Support Centre team driving growth,innovation,and support — and that's where you come in.

About the Role

We're seeking talented,motivated professionals to join our Support Centre team and contribute to the ongoing success of Scoffs Group UK. Whether your expertise lies in marketing,finance,people,operations,training,or IT,you'll be part of a collaborative,fast-paced environment where your work makes a real impact.

This role is perfect for someone who is passionate about their field,driven to achieve excellence,and eager to develop their career in a supportive,forward-thinking company.

What You'll Do

Your responsibilities will vary depending on the role,but may include:

  • Supporting business functions to deliver strategic projects and operational excellence
  • Collaborating across departments to solve challenges and identify opportunities
  • Driving process improvements and innovation to enhance performance
  • Leading initiatives to support store teams and franchise growth
  • Analyzing data and preparing reports to inform business decisions
  • Contributing to the company culture of development,positivity,and teamwork

Who You Are

  • A proactive self-starter with excellent communication and teamwork skills
  • Experienced or qualified in your field (or eager to learn and grow)
  • Able to manage priorities and deliver results in a dynamic environment
  • Passionate about supporting a successful,people-focused business
  • Comfortable working collaboratively and adapting to change

What We Offer

At Scoffs Group UK,we value every member of our team — and we want to support your success inside and outside work. Here's how we look after our people:

  •  Instant Perks with Boostworks – Enjoy exclusive discounts and instant rewards
  •  We've Got Your Back – Access free,confidential counselling and wellbeing support via Life & Progress
  •  Wagestream Access – Flexible pay options,financial advice,and savings tools at your fingertips
  •  Secure Your Future – Benefit from our company pension scheme
  •  Learn While You Earn – Access professional development and apprenticeship opportunities through Yuzu Training
  •  Free Lunch & Drinks – Enjoy beverages when you're in our Costa & itsu stores
  •  Perks That Go Beyond You – Get discounts for yourself on & off shift
  •  Loyalty Pays Off – Recognition and awards for your long service and commitment
  •  We Celebrate You – From milestones to achievements,your success is our success
  •  Team Wins = Bonus Time – Participate in company-wide incentive schemes and bonuses

Ready to Join Us?

If you're excited to contribute your skills and grow with a company that values people as much as performance,we want to hear from you.

Apply now to be part of Scoffs Group UK Support Centre — where your career can thrive.



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